Imaging Department Receptionist

7 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $48,000 - $72,000
Job Overview

The role of a Receptionist is to provide exceptional customer service and care to patients and clients. This includes greeting patients at the front desk, handling incoming telephone calls, and managing radiology exam bookings.

Key responsibilities include:

  • Providing outstanding customer experience and ensuring patient satisfaction.
  • Efficiently managing patient records with accurate data entry skills.
  • Maintaining effective communication with other receptionists, referring doctors, and medical professionals.
  • Handling billing and banking tasks related to Medicare, DVA, health funds, and work cover.

We offer a wide range of services, including MRI, CT, Ultrasound, Nuclear Medicine, X-rays, procedures, and mammography, providing variety and opportunities for growth. Our focus is primarily on outpatient appointments, but we also manage bookings for ward patients within the hospital.

Our department's operating hours are between 7:45 am and 6:00 pm, with flexibility in available shift times. Weekend work is available, offering competitive remuneration for those interested.

Benefits and Wellbeing

We provide access to benefits including discounts on major retailers, novated car leasing, and corporate health insurance rates. Employees also have access to confidential health and wellbeing support through our Employee Assistance Program, available to all staff members and their families.

We are an equal opportunity employer committed to creating an inclusive workplace, welcoming suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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