Guest Services Agent

5 days ago

Melbourne, Victoria, Australia Rmit University Full time

Overview:

- Guest Services AgentFull-time, Fixed Term position until December 2025- Salary Level HEW 4 + 17% Superannuation- Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University
- About the role

As the Guest Services Agent, you will provide a professional high level of customer service for visitors and building occupants, where you will welcome and induct new staff and guests into the workplace.

This on-site role plays an important role in the smooth operation of the building, including welcoming all visitors and guests, managing visitor requests and inquiries, and general administration and event support.

This position is well suited to someone who is highly organised, prides themselves on their excellent customer service, and enjoys working in an agile environment. If this sounds like you, we encourage you to apply

To be successful in this position, you will have:
Excellent interpersonal communication skills.- Proven knowledge and experience in reception, and office administration procedures.- Positive and 'can do' customer service-oriented approach.- Have good organisation and time management skills- Intermediate skills MS Outlook and Office suite and confidence in basic technology troubleshooting

About the Group
- Property Services is located in the Operations Portfolio which is the services nucleus of RMIT and the focus for the development of the finance, people development infrastructure and systems that provide administrative capacity to the University.

Property Services has approximately 110 staff and has the responsibility to operate, maintain and enhance the buildings owned and leased by RMIT University, oversee construction projects and ensure the provision of physical facilities services.

The Group has an operating budget in excess of $40M and prospective capital projects of over $100M per annum for the next few years in Melbourne and Vietnam. RMIT's built environment involves approximately 110 buildings in Melbourne spread across all of RMIT's campuses and sites.

Property Services consists of the following branches:

- Real Estate Services
- Facilities and Asset Management
- Capital Works
- Campus Planning and Services
- Reporting & Compliance

For more information please visit:
To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page.

Please note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.

Applications Close:
20 Jan 2025 11.59 pm
- _or visit our Careers page for more contact information - _
- ._
- We are a Circle Back Initiative Employer - we commit to respond to every applicant._

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