Warranty Administrator

5 days ago

Perth, Western Australia Velocity Truck Centres Full time

Your Next Opportunity:
Our Warranty team has kicked off an exciting transformation journey, and we are seeking an organised and customer-focused individual to join us as a
Warranty Administrator.
This role is perfect for those looking to advance their career within the Automotive industry, and it may also appeal to truck or car technicians ready to transition away from hands-on work.
This position is based at our
Daimler Trucks Perth
site.
Join us and play a key role in building a high performing team, while being part of an organisation that values your commitment and supports your growth and development
We Can Offer You:
The opportunity to work with the global brands of Mercedes-Benz, Freightliner and Fuso
Ongoing training and development including in-house and manufacturer training
An attractive salary package based on experience and skills
Long-term employment with career progression
A friendly team-based working environment
Access to a wide range of employee benefits
About The Role:
Efficiently and accurately tracking warranty payments within the department
Reconciling all warranty receivables with payments through the appropriate accounting schedule
Process and submit warranty claims in a timely manner and in line with warranty policy and procedures
Compile warranty claim documentation in accordance with manufacturer guidelines
Verifying submission criteria required by factory or distributor
Posting credits into the dealer management system
Following upon payment of outstanding claims
Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing and storing of parts in systematic order
About You:
Previous experience working in a Warranty Administration, Technician, Parts or Service Advisor role within a dealership environment is preferred
Understanding of Warranty policies and procedures
Ability to interpret technical information relating to automotive products
Knowledge and experience of Microsoft Office suite
Proactive attitude with excellent attention to detail
Commitment to delivering a high level of customer service
Strong organisational, decision making, and problem-solving skills
About Velocity Vehicle Group
Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people in 19 locations around Australia.
Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.
Apply now and drive your future forward with Velocity Truck Centres

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