Warranty Administrator

2 days ago

Perth, Western Australia Autoleague Full time

Permanent full-time position Monday - Friday
- Company paid parental leave to support you and your family
- Novated leasing to drive your dream car

**Wanneroo Isuzu UTE**are seeking a **Warranty Administrator** to join our busy service team.

In this role, you'll be the go-to expert on warranty processes, working closely with our manufacturers, service technicians, and dealership team to maintain accuracy, timeliness, and exceptional service standards.

**The Role**:

- Process warranty claims with precision and efficiency, adhering to manufacturer guidelines and ensuring accurate costing of repair orders
- Maintain comprehensive and organised warranty records for all transactions.
- Collaborate and communicate well with internal and external stakeholders
- Proactively resolve any issues or discrepancies related to warranty claims, coordinating with relevant parties as needed
- Deliver excellent customer service, both over the phone and in person
- Assist the service team with additional tasks and ad hoc duties as required by the Service Manager.

**What we're looking for**:

- Strong listening and problem-solving skills, with a customer-centric approach.
- Exceptional organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Friendly, proactive, and enthusiastic, with a strong desire to help others.
- High attention to detail and accuracy, especially in data entry and documentation

**What's in it for YOU**:
**Join an Industry Leader**: Be part of an **innovative, national company** shaping the future of automotive.
**Work-Life Balance**:Paid parental leave** to support you and your family.
**Loyalty Rewards**: Long service and loyalty incentives to celebrate your milestones.
**Drive Your Dream Car**:Salary package your next vehicle** with novated leasing.
**Exclusive Discounts**: Save on **restaurants, hotels, and entertainment**—because you deserve it
**Wellbeing Support**: Access **free professional counselling** through our Employee Assistance Program (EAP).

**Who we are**:
When joining Wanneroo Isuzu UTE, you are also joining Autoleague, one of Australia's largest and most innovative automotive retailers with 40+ franchise points representing the world's largest manufacturers and over 1,800 employees nationwide.

Autoleague is different. We're not afraid to disrupt, inspire and lead our industry. We have a clear focus on doing the right thing and we place employee support, recognition and expertise at the forefront to accomplish excellence across our multiple business streams. We focus on the automotive industry as a whole, to cultivate new technology, operational advances, and provide a better way for our customers, employees and partners.

**How to Apply?**

Send us a copy of your resume and cover letter by clicking **'Apply'.**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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