Front Office Attendant

1 week ago

Melbourne, Victoria, Australia Crown Resorts Full time

Company DescriptionBETTER BEGINS HERECrown Resorts is a great place to visit — and an even better place to work.
It's a place where everyone can play their part in creating joyful experiences for our guests and our team.
We value passion, creativity, and a drive for positive change.
Here, you'll be part of a diverse and inclusive team, empowered to explore more, experience more, and supported by your leader to grow and develop.The RoleCrown is the ultimate destination for luxury hotel experiences, with our three established hotel brands — Crown Towers, Crown Metropol, and Crown Promenade — offering unique experiences for every guest.We're seeking an enthusiastic and dedicated Hotel Front Office Attendant to join the Crown Promenade team.In this role, you'll help create joyful experiences through genuine care and connection with our guests.
You will:Provide a personalised and seamless check-in and check-out experience.Demonstrate in-depth knowledge of Crown hotel products, facilities, and broader service offerings across the Crown complex.Deliver a professional, friendly, and courteous approach to all guests, recognising and responding to individual needs with care and respect.About YouYou'll bring:Previous experience in a premium hotel or hospitality-related customer service role (preferred).
The ability to multi-task in a fast-paced environment, with strong attention to detail.Familiarity with Hotel Property Management Systems (OPERA) is advantageous.Qualifications Additional InformationTo be successful, you must have full unrestricted working rights in Australia.This role requires flexibility to work across a 24/7 rotating roster including weekends, public holidays and overnights.What you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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