Front Office

6 days ago

Melbourne, Victoria, Australia Equinox Group Part time

Front office, guest services role at a fantastic Holiday Park. Ability to provide a full-time role with circa two days a week housekeeping duties.

We are an excellent team with strong management seeking an outgoing, guest-focused team member.

**Duties & Responsibilities**
- Your role will be in the front office area with your main responsibility to deliver an exceptional guest experience.
- You will be the "face of the park" and create a positive impression for our customers through the guest reservation process. You will also manage the financial sales aspect of accommodation bookings, tracking and reporting revenue figures and encouraging return bookings.
- This role involves interacting continually with customers and maintaining strong engagement with a positive and friendly approach at all times.
- Actively supporting any sales and marketing programs and activities.
- There will be a significant financial portion to the role from handling payments to managing the daily banking process and various other accounts, invoice processing and support functions to the Park Manager.
- Working with the Housekeeping and Maintenance teams to ensure all rooms are turned around quickly and maintenance items are identified and attended too as soon as possible.
- Full time role available, with approximately three days front office role and up to two days per week housekeeping.

**Your Skills & Experience**
- Excellent interpersonal & communication skills
- Experience working within an accommodation-based business in a reception or front office capacity, managing reservations
- Strong customer-centric approach to business
- Competent using computer systems, including Microsoft Outlook and Excel.
- Police Clearance
- Attention to detail, flexible and reliable
- Passion for delivering great customer service with a people/community focus mind

**Salary**: $22.77 - $25.00 per hour

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

  • Front Office

    1 week ago

    Melbourne, Victoria, Australia Hospoworld Resourcing Full time

    $55K - 58K + Super + incentives- Monday to Friday, days only role- We encourage all hospitality professionals to apply**About the opportunity**Reporting to the General Manager this role will focus on helping to grow the MICE segments of this 4.5 star Hotel.This is a supporting role to an experienced Front Office Manager, taking the lead with the finer...

  • Front Office Representative

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $47,500 - $50,000

    **Job Title:** Front Office Representative**About the Role:**We are seeking an experienced and skilled professional to join our Front Office team. As a Front Office Representative, you will be responsible for providing exceptional service to guests and ensuring seamless day-to-day operations.This is a dynamic role that requires strong communication and...

  • Director Of Front Office

    1 week ago

    Melbourne, Victoria, Australia The Langham Full time

    Job SummaryThe Langham, Melbourne is currently looking for a Director of Front Office to join our team.You will be responsible for the leadership of over 40 colleagues, as Director of Front Office you will by a key department head and assist the team in delivering excellent service to all of our guests, whilst achieving departmental goals and KPI's.This is...

  • Front Office Supervisor

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $65,000 - $85,000

    Supervise the Front DeskThis is an exciting opportunity to work in a dynamic environment as a Front Office Supervisor. As a key team member, you will be responsible for delivering exceptional guest experiences from arrival to departure.About the RoleLead by example and showcase your passion for customer service to ensure your team follows suit.Assist the...

  • Front Office Coordinator

    1 week ago

    Melbourne, Victoria, Australia beBeeFrontOffice Full time $60,000 - $80,000

    Job Title: Front Office CoordinatorAbout us:We are seeking a Casual Front Office Coordinator to join our team.Responsibilities:Provide high-quality front-desk and administrative services to patients, doctors, and staff.Greet patients and visitors in person and on the phone.Schedule appointments for patients.General office and administrative duties.Open and...

  • Front Office Host

    1 week ago

    Melbourne, Victoria, Australia beBeeHospitality Full time $65,000 - $85,000

    Job TitleSummaryAbout the Host Operations RoleThe ideal candidate will be the first point of contact for internal and external guests, supporting the Front Office Manager daily.Your Core PurposeReporting to the Front Office Manager, the Lead Host functions as the first point of contact for all internal and external guests, while supporting daily hotel...

  • Front Office Representative

    1 week ago

    Melbourne, Victoria, Australia beBeeOffice Full time $54,070 - $60,000

    Front Office RepresentativeWe are seeking a friendly and professional front office representative to join our team.As the front office representative at [Company Name], you will be the first point of contact for our clients and a crucial part of our office environment. Your main duties will include answering calls, greeting clients, scheduling appointments,...

  • Front Desk Officer

    1 week ago

    Melbourne, Victoria, Australia beBeeOpportunity Full time $50,000 - $60,000

    We are seeking a highly skilled Front Desk Officer to join our team. As a Front Desk Officer, you will be the first point of contact for students, parents, and staff.About the Role:Key Responsibilities:Cover the front desk and provide administrative support to staff members as needed.Communicate effectively with students, parents, and staff to ensure a...

  • Front Office Professional

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $36,000 - $48,000

    We are seeking a Front Office Professional to provide exceptional customer service and promote our accommodation services.Job OverviewThe successful candidate will be responsible for managing the front office reception, including:Responding to guest enquiries and resolving issues in a timely mannerPromoting our business to achieve sales and revenue...

  • Front Office Coordinator

    1 week ago

    Melbourne, Victoria, Australia beBeeCoordination Full time $60,000 - $80,000

    Job OverviewWe are seeking a highly skilled and organized Front Office Coordinator to support our business as the first point of interaction for all stakeholders.This is an exciting opportunity to join our team in a vital role that requires exceptional administrative, organizational, and customer service skills.Manage incoming switchboard calls and direct...