Case Manager

Overview
Case Manager - Pathways to Safety and Support - Identified Aboriginal Roles at The Benevolent Society. Role located in the New England Health District. Full-time contract until 30/06/2026. Salary $45.05ph - $48.47ph + Super + Salary Packaging (salary dependent on lived experience and qualifications). Flexible, friendly organisation with WFH and 9-day fortnight options.
Duties
You will support clients and their families to have needs met in a culturally appropriate manner, including engagement in culturally appropriate practice, protocols and community engagement.
Inform and contribute to development of Aboriginal and Torres Strait Islander cultural practice within the team.
Conduct comprehensive assessments to develop, implement, and review safety and support plans that address both strengths and areas of risk using a cultural safe lens.
Coordinate a culturally safe pathway in wrap-around support by working closely with government departments, schools, health services, and community agencies to raise awareness and deliver integrated services.
Identify and respond to risks, including escalating concerns and making child protection reports where necessary.
Qualifications & Experience
Tertiary qualification in social work, psychology, human services, or a related field, or equivalent lived experience.
Experience working respectfully with Aboriginal and Torres Strait Islander communities and other diverse groups.
Knowledge of issues affecting Aboriginal communities, families, and children.
Strong understanding of problematic and harmful sexual behaviours (PHSB) in children and young people, including associated risks and vulnerabilities.
Demonstrated experience supporting children, young people, and families, particularly in child protection or similar settings.
Excellent communication, assessment, and case planning skills, with a strengths-based and trauma-informed approach.
Current driver's license.
Our Benefits
Salary packaging up to $15,900 p.a. of pre-tax salary for everyday expenses.
Flexible work arrangements, including hybrid home/office options, and an extra day off each month (12 days per year) as a full-time employee.
Sector-competitive remuneration, various recognition programs and access to long service leave after 5 years.
Wellness resources, including Fitness passport, Employee Assistance Program, and option to purchase additional leave.
Professional development opportunities tailored to all employees and volunteers for career enrichment, fulfilment, and growth.
Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled to up to 2 days paid plus up to 10 days unpaid cultural leave, and opportunities to participate in reference networking groups and cultural/professional development that supports career pathways and wellbeing.
About the Organisation
The Benevolent Society's vision is to build a just society where all Australians can live their best life. We support people at the margins of society, including Aboriginal and Torres Strait Islander Australians, children, young people and their families, older people, carers, and people with disability. We are an independent, non-religious service provider supporting people to live life their way, and we are committed to reconciliation with Aboriginal and Torres Strait Islander peoples.
About the Role
Our Pathways to Safety and Support program provides effective intervention for children, young people and families with problematic and harmful sexual behaviours (PHSB) by linking them with targeted and coordinated supports. Using cultural knowledge and lived experience, you will work collaboratively to support team members in culturally appropriate and safe practice, through individual case consultation, group supervision, and information sharing.
How to Apply
Apply online with your current CV along with a 1-page cover letter discussing your reasons for applying and suitability for the role. For enquiries, please contact Fidelity at .
Internally this role is called a Child & Family Practitioner.
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