Client Service Partner

3 days ago

Wollongong, New South Wales, Australia Careways Community Full time

**Position Vacant**

**Client Services Partner**

CareWays Community has been providing services to the community for more than 30 years through in-home care and support for the elderly, Neighbourhood Centres and Youth Services.

**About the role**

We are looking for an experienced **Client Services Partner** with initiative, judgement, and administrative ability. This position is based out of our head office at the Dapto Ribbonwood Centre. It is a fulltime position, working Monday to Friday with an option of a monthly ADO.

The Client Services Partner will join our experienced In-Home Care team and will work in collaboration with the team to enhance the quality of our client's health, wellbeing and care. The position also overseas our Meals on Wheels clients and volunteers.

**Benefits**:

- Excellent renumeration in accordance with SACS level 3 of the SCHADS award
- Excellent job satisfaction from supporting people who need it the most
- Access to salary packaging - $15,899 tax free per annum plus $2650 for meals and entertainment
- Access to an Employee Assistance Program for you and your family members
- A culture where you have the opportunity to develop and grow and are a valued and respected team member.

**About you**

To be considered you must have:

- Relevant tertiary qualifications at Degree/Associate Diploma/certificate 3 level (Business, Admin and/or aged care) and or 4 years' experience in a similar position
- Current drivers' licence and working with children's check.
- Highly developed interpersonal, communication skills and emotional intelligence with the proven ability to foster relationships and connect with internal and external stakeholders.
- Accurate data entry skills and computer literacy in MS Office
- Demonstrated experience in Home Care service delivery, procurement, and contract management.
- Experience in service development and driving continuous quality improvement and practice and service excellence aligning to Aged Care Quality standards.
- COVID Booster vaccination
- Ability to work until 5pm Monday to Friday

**How to Apply**

Click here to view the position description

**Important Information**

The recruitment of this position will include several stages including interview, reference checking and a National Criminal History Check. CareWays Community is an EEO employer who encourages diversity in the workplace.

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