Revenue & Billing Officer - Contract

2 days ago

Melbourne, Victoria, Australia Southern Cross Care (Nsw & Act) Full time

We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a competitive rate of pay, not-for-profit salary packaging benefits and the support of a wonderful leadership team and colleagues.

**The Role**:
We are looking for a responsible Revenue and Billing Officer, to be appointed in Finance team, based at our Epping head office. The Revenue and Billing Officer will be responsible and accountable for completing allocated tasks in an accurate and timely manner, allowing quality service to our internal and external stakeholders.
**This position will be offered as fixed term contractual role for 3 months.**

**As Revenue and Billing Officer your key functions will be**:

- Fortnightly billing and direct debit for customer for allocated account portfolio.
- Handle customer movement schedule.
- Work with Facilities for overdue accounts.
- Handle incoming phone calls.
- Process refunds.
- Demonstrated experience in Billing and Accounts Receivable role
- Intermediate computer skills in Microsoft Office suite, particularly Excel, Word and Outlook
- Time management skills, ability to prioritise and plan
- Creative problem-solving skills
- Ability to work with competing deadlines
- Attention to detail & accuracy
- Excellent customer service skills, polite in approach

**About Southern Cross Care (NSW & ACT)**

We are a not-for-profit organisation with a mission to empower older people to 'live life to the full'. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel

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