Revenue Officer

**What makes us, us**

Established in 1840, we're Australia's first member-owned wellbeing company, delivering health, wealth and care services to more than 700,000 Australians. Today, while we've grown to a company of nearly 7,000 employees, our focus remains the same as it was 180 years ago — to deliver Real Wellbeing for our customers, members and the community.

We support your Real Wellbeing so you can better support our members' and customers' wellbeing journey.

There are four key attributes that set us apart:

- **Good people**: We strive to set ourselves apart through the capability, warmth and expertise of our people.
- **Wellbeing experts**: Our breadth of capability enables us to provide smart solutions and services across all domains of wellbeing.
- **Long-term commitment**: As a member-owned company, we've been focusing on long-term outcomes and single-minded dedication to our members and customers since 1840.
- **Driving positive impact**: Everything we do is focused on making a positive difference at a personal, community and societal level.

These pillars are infused with our values of **bold**, **warm** and **honest**.

**About this new Opportunity**

Our Australian Unity Accounts Receivable & Revenue team are growing and we are now recruiting for a new permanent opportunity within our team. he role sits within the broader Finance & Strategy community in Australian Unity and has been created due to organic growth of the business.

This will be a critical role to the team as the Revenue Officer provides key revenue expertise to our Retirement Village and Aged Care Teams through revenue billings, assistance with government funding, claims and reconciliation.

The role will be ideally based at either our Mulgrave site or Melbourne city head office.

**What you will do**
- Play a critical role in the end-to-end billing within our Retirement Communities and Aged Care. This includes everything from admission to discharge, fee and subsidy updates, billing, debt collection and account reconciliation & administration
- Manage government subsidies for residential aged care, including government funding, and reconciliation of funding and end of month reporting.
- Establish sustainable and scalable billings processes as they relate to customer service.
- Resolve resident and their authorized representatives' queries in relation to village billings with empathy and in a timely manner.

**What we are looking for**
- Previous experience working in a Revenue officer / Accounts Receivable role
- Demonstrated knowledge of Retirement Villages and Residential Aged Care legislation would be highly regarded
- High degree of accuracy and attention to detail and working knowledge of Microsoft Office
- Strong communication skills with an ability to adapt messaging for different audiences
- Ability to identify, analyse and make incremental improvements to processes and drive efficiency and quality

**What's on Offer**:
You will enjoy a range of great employee benefits and rewards including:

- Enjoy additional yearly Well-Being and Community leave days
- 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
- Employee Referral Program
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
- Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more
- Available access to LinkedIn Learning courses through our great Learning platform