Business Practice Improvement Officer
2 weeks ago
About the role
The purpose of this role is to provide advanced clinical expertise and leadership in monitoring and analysing the Emergency Department activity data and performance indicators.
The role is multifaceted and includes but is not restricted to:
- Review, interpretation, and monitoring of the quality of Emergency Department activity and performance data.
- Education, guidance, and development of processes to improve data quality to meet reporting requirements.
- Identification of strategies and support to assist with Queensland Emergency Access Target (QEAT), Post Off Stretcher Time (POST), Transfer of Care (ToC), and other patient care focused KPI's.
- Analysing current processes and models of care, identifying system constraints, developing recommendations which streamline the patient journey and implementing performance improvement strategies that may be related to patient flow.
- The coordination of education relating to the Emergency Department Information System (EDIS) and other Emergency Department based Information Technology (IT) systems.
- Managing, supervising, and coordinating all aspects of data collection and reporting for TPCH Emergency Services requirements including collaboration with other data services, ED's and the Emergency Stream.
- The development of new systems, with particular reference to high levels of data integrity, security and quality.
- Overseeing activity monitoring and optimisation in the Emergency services in partnership with the multidisciplinary Team.
About you
- Demonstrated high level organisational skills and project management experience, along with the ability to coordinate and manage multiple tasks, to meet performance reporting requirements and achieve project outcomes
- Demonstrated high level communication in all aspects of data management and service improvement, including the delivery of reports, presentations to stakeholders and the ability to influence and establish positive relationships with a broad range of internal and external stakeholders
- High level interpersonal and communication skills evidenced through an ability to engage, influence, collaborate and negotiate effectively with a diverse range of stakeholders in a complex environment
Benefits when working for Metro North Allied Health
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of 12.75% and access to generous salary packaging
- Additional entitlements for employees (casual employees excluded) may include sick leave, carer's leave, long service leave, paid parental leave, leave without pay to travel, professional development allowance and leave
- 17.5% annual leave loading with up to 27.5% for shift workers
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
-
Business Improvement Officer
2 weeks ago
Brisbane, Queensland, Australia Chelsea Pearse Full timeBand 6 Business Improvement Officer | Contract Until 30th June 2026 | Local Government Organisation Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Brisbane. We are partnered with a Local Government...
-
Manager Practice And Improvement
2 weeks ago
Brisbane, Queensland, Australia Queensland Government Full time**Manage the Practice and Improvement team, including driving performance and adjusting priorities as required in the context of managing change.Lead projects and provide practice advice on the impacts for QCAT arising from operational issues and legislative and public policy reforms.Contribute to the provision of responses to complex and high-profile issues...
-
Outpatient Business Practice Improvement Officer
2 weeks ago
Brisbane, Queensland, Australia Queensland Health Full timeAbout the roleResearch, design and implement improvements in patient access to outpatient services across Metro North Hospital and Health Service Outpatient departments.About you- Respect - demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at...
-
Manager Practice and Improvement
3 weeks ago
Brisbane, Queensland, Australia Department of Justice QLD Full timeDepartment of Justice QLD provided pay rangeThis range is provided by Department of Justice QLD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$145,606.00/yr - $153,869.00/yrThe Queensland Civil and Administrative Tribunal (QCAT) is part of the Courts and Tribunals Division within the...
-
Manager Practice and Improvement
3 weeks ago
Brisbane, Queensland, Australia Department of Justice QLD Full timeDepartment of Justice QLD provided pay rangeThis range is provided by Department of Justice QLD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$145,606.00/yr - $153,869.00/yrThe Queensland Civil and Administrative Tribunal (QCAT) is part of the Courts and Tribunals Division within the...
-
Receptionist GP Practice
2 weeks ago
Brisbane, Queensland, Australia Next Practice Full time $70,000 - $120,000 per yearJoin a New Kind of Care – Receptionist (Part-Time)Next Practice Newstead | 15-20 hours/week across 3-4 daysMust have previous Medical or General Practice Reception Experience.Must have at least 12 months of experience using Best Practice Software.At Next Practice Newstead, we're not your typical medical clinic. We're reimagining healthcare with a fresh,...
-
Service Improvement Officer
2 weeks ago
Brisbane, Queensland, Australia Anglicare Southern Queensland Full timeFlexible Working Environment & 2 Days WFH- NFP Salary Packaging - Pay Less Tax- Central Office on Ann St - Bus, Train & Ferry Transport Routes**About Anglicare**Anglicare is one of Queensland's most trusted service providers covering home and residential aged care, mental health, youth support, disability, homelessness, foster care and family. Anglicare has...
-
Business System Improver
2 weeks ago
Brisbane, Queensland, Australia beBeeCareer Full time $80,000 - $120,000Job Title: Business Process AnalystThis is a dynamic opportunity for someone who thrives on solving complex problems, collaborating with stakeholders, and driving continuous improvement in business systems.The successful candidate will have strong analytical skills and a deep understanding of business processes, including Sales, Pricing, Rebates, Invoicing,...
-
Practice Support Officer
2 weeks ago
Brisbane, Queensland, Australia Cubiko Pty Ltd Full time**The purpose of this role**:Our Practice Support Officers are the primary point of contact for our Cubiko customers. You will be responsible for supporting and guiding our customers through the onboarding process, building and maintaining strong relationships, and driving customer satisfaction and engagement with using Cubiko.**Responsibilities**:- Take...
-
Business Improvement Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeGrants Full time $95,000 - $120,000Job Title: Business Improvement Specialist Key Responsibilities Lead business improvement activities by analysing and evaluating grant management practices, processes, tools and resources. Provide advice on the development of appropriate methodologies, metrics and data sets for effective grants management. Administer and monitor priority program frameworks....
