Ecommerce Trade Strategy Manager

3 days ago

Melbourne, Victoria, Australia S2M Full time

This exciting one of a kind role for an **eCommerce Trade Strategist** is working for Australia's largest retail brand.

You will be responsible for delivering exceptional Trade results through the creation and implementation a customer first plan, built on campaign planning, day-to-day optimsation, turning insights into actions, & finding areas of opportunity across the the company websites.

**What will you be doing?**
- **Lead and Inspire**: Manage a team of eCommerce Specialists, taking ownership of key categories on business website. You'll drive sales growth and consistently exceed sales and profit targets.
- **Mentor and Develop**: Provide regular feedback and mentorship, creating meaningful development plans to help your team thrive and sharpen their eCommerce skills.
- **Strategize and Execute**: Drive and implement our Trade & Campaign calendar with a customer-first approach. You'll ensure seamless go-live and post-launch activities to achieve category sales and profit goals.
- **Collaborate Across Teams**: Work closely with Content, Marketing, Digital Marketing, and CRM teams to align strategies and maximize campaign impact.
- **Ensure Excellence**: Oversee post-launch staging and production testing, guaranteeing content accuracy, effective merchandising, flawless links, and impactful promotions.
- **Be the Expert**: Dive deep into your online product categories using competitor research, customer insights, and on-site behaviour analysis to stay ahead of trends.
- **Set Priorities**: Establish trade priorities for your categories, guiding the Content Team in planning and coordinating engaging website content.
- **Drive Decisions with Data**: Recommend and implement changes based on thorough data analysis and trade requirements.
- **Optimize Processes**: Create and manage processes to enhance speed to market, performance, and accuracy.

**What experience do you need?**
- **eCommerce Expert**: You bring solid experience in eCommerce, within the retail sector. Ideally within in fashion category.
- **Analytical Mindset**: Strong business acumen with excellent analytical and planning capabilities.
- **Leadership Skills**: Proven experience managing direct reports and fostering a high-performance culture.
- **Collaborative Nature**: A natural collaborator with the ability to influence stakeholders, drive category growth, and communicate a clear strategic vision.
- **Tech Savvy**: Proficient with website analytics tools—Google Analytics preferred—and skilled in Microsoft Office, especially Excel.
- **Effective Communicator**: Experienced in presenting trade results to internal and external stakeholders.
- **Relationship Builder**: Ability to cultivate positive, productive relationships to influence decision-making.

You will be highly experienced with at least 4 years experience in a trade, strategy, or eCommerce sales growth role, and you will have an in depth understanding of D2C, B2B, D2C2B retail industries.

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