Ecommerce Manager

At IsAlbi, we believe in bringing creativity, style, and innovation into everyday living. As a leading lifestyle, gifting, and homewares business, we are continuing to expand our digital footprint and we are seeking an experienced eCommerce Manager to lead and elevate our online sales operations.

This is a career-defining opportunity for a commercially savvy, customer-centric digital leader who can combine strategy with execution to drive growth, deliver exceptional online experiences, and shape the future of IsAlbi's eCommerce channels.

As the eCommerce Manager, you will be the strategic leader of our online sales ecosystem — responsible for driving traffic, optimising conversion, and delivering seamless end-to-end customer journeys. You'll oversee all aspects of digital trading, online merchandising, promotions, fulfilment, and customer experience while ensuring alignment with IsAlbi's broader business goals. Balancing commercial acumen with technical capability, you will champion innovation, data-driven decision making, and continuous improvement across our digital platforms.

• Lead the eCommerce strategy to grow online revenue and market share.
  
• Oversee the day-to-day management of IsAlbi's eCommerce platforms, ensuring high performance, usability, and customer engagement.
  
• Drive website optimisation, digital campaigns, SEO/SEM, and email marketing initiatives to maximise ROI.
  
• Manage the online product catalogue, merchandising, pricing, and promotions in collaboration with Sales & Marketing.
  
• Partner with Supply Chain, IT, and Customer Service to deliver a seamless order fulfilment and customer experience.
  
• Monitor customer behaviour, competitor activity, and industry trends to identify opportunities for growth and innovation.
  
• Analyse data and prepare reporting on eCommerce performance, KPIs, and market insights for the Executive team.
  
• Build strong relationships with internal teams and external partners to deliver integrated and effective outcomes.
  

• Proven experience (5+ years) managing eCommerce platforms and driving digital sales growth.
  
• Strong background in digital marketing, trading, and online merchandising.
  
• Hands-on experience with platforms such as Shopify, Magento, BigCommerce, Salesforce Commerce Cloud, or similar.
  
• Excellent understanding of SEO/SEM, digital campaigns, analytics tools (e.g., Google Analytics, GA4, Adobe Analytics).
  
• Commercially focused with the ability to link digital initiatives to business outcomes.
  
• Strong stakeholder management and collaboration skills across Sales, Marketing, IT, and Operations.
  
• Customer-centric mindset with a passion for optimising online journeys and delivering brand-consistent experiences.
  
• Resilient, agile, and results-driven, with a focus on continuous improvement and innovation.
  

At IsAlbi, you'll be part of a creative, fast-paced, and growing business that values innovation, collaboration, and customer experience. You'll have the autonomy to shape and execute the digital strategy while making a tangible impact on revenue growth and brand presence.

We offer:

• A collaborative and supportive team culture.
  
• Career growth opportunities in a dynamic retail and wholesale environment.
  
• Hybrid working flexibility.
  
• Exposure to exciting lifestyle and homewares categories, with access to industry events and trade shows.
  

If you're ready to take ownership of a pivotal eCommerce function and thrive in a business that values both creativity and commercial excellence, we'd love to hear from you.

Apply today and help us shape the future of IsAlbi online.

• Seniority level: Mid-Senior level
  
• Employment type: Full-time
  
• Industries: Retail