Club Manager

2 days ago

Gold Coast, Queensland, Australia Anytime Fitness - Club Roles Full time

**Step into a key position at a leading global fitness franchise**:

- **Become a leader of a dynamic and innovative community and culture**:

- **Seize the opportunity to empower our members to live their best lives**

**What's in it for you?**

**About the role**

We are seeking an enthusiastic and skilled** Club Manager** to provide leadership to our driven and hardworking team.

With a passion for providing outstanding customer service, it will also be your responsibility to oversee the in-house sales function. Key tasks will include lead generation / marketing plan to help increase brand awareness, memberships sign ups, and member retention, by promoting the many benefits of leading a healthy and active lifestyle.

Beyond this, you will be expected to be:

- Fulfilling sales budgets and KPI's
- Coordinating exciting and attention-grabbing pre-sale events, and marketing outreach
- Creating scheduling and managing across all platforms; entertaining and organic social media content.
- Managing, monitoring, and developing the performance of club employees
- Hiring and training new staff - helping them to reach their full potential
- Meeting performance metrics in relation to revenue, ordering, inventory, cost controls and facilities maintenance
- Implementing corporate policies, business practices, systems and processes
- Ensuring that all front desk systems are followed: such as proper member check-in, telephone inquiries (general and sales related), guest registration, and cash handling
- Providing and maintaining the highest level of customer service
- Providing effective decision making regarding customer service issues
- Ensuring that the club is clean, safe, well-maintained and operationally sound
- Working an approximate 38hr week, with daily hours depending on club requirements.

**About you**
- Passion for health and fitness
- Previous management experience
- Experience in providing motivation, support, guidance to a team
- Excellent leadership skills
- Experience in overseeing all aspects of staff management, including hiring and developing
- Strong understanding of sales and operational excellence
- Ability to multi-task and stay organized
- Positive, motivating, and effective communication skills
- Strong computer skills - with knowledge of Google Docs and MS Office programs (Excel, Word)
- Ability to work in a dynamic and fast-paced environment

**About Anytime Fitness**

Anytime Fitness is the number one global fitness club chain and was ranked No 1 on Entrepreneur Magazine's Top Global Franchise list. This your opportunity to join the biggest fitness community in Australia

**How to Apply**

Please include a **cover letter only** giving us a brief overview of your previous relevant experience and what interests you in this role.

Applicants may be requested to submit a resume at a later date.

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