Delivery Coordinator – Caravans

1 week ago

Gold Coast, Queensland, Australia JB Caravans Full time $60,000 - $80,000 per year

Key Responsibilities:

  • Provide day-to-day office administration support, ensuring smooth operations across sales and delivery.
  • Answer and manage incoming customer calls, enquiries, and follow-ups.
  • Perform banking and process financial transactions as required.
  • Manage the registration process for caravans and motorhomes.
  • Schedule and coordinate colour selection appointments with customers, ensuring timely sign-off of choices.
  • Finalise contracts, specifications, and build plans by obtaining all required approvals.
  • Raise Repair Orders (RO) for Product Development (PD) and organise handover appointments.
  • Assist with customer handovers, providing support to ensure a smooth and professional delivery experience.
  • Support the sales team occasionally with administration and customer service needs.

Skills & Attributes:

  • Experience in administration, preferably within automotive, caravans, or motorhomes.
  • Strong organisational and time management skills with attention to detail.
  • Excellent communication and interpersonal skills for customer-facing interactions.
  • Ability to work collaboratively with sales, PD, and delivery teams.
  • Flexibility to assist in handovers and occasional sales tasks when required.

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