Manager ICT Change Management

Company description:

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria's transport, planning and land services for use by all.

We foster a safe, inclusive and constructive place to work.

Job description:

About the team

Investment and Technology group leads and manages the investment lifecycle; drives commercial advice & negotiations to facilitate reform; and enables core delivery through Finance, Procurement & Enterprise Technology.

About the role

This is a Fixed Term, full-time position until 30/6/2026.

This role is within the Solutions Delivery branch (Enterprise Technology) and provides leadership expertise for a change assurance function that includes change & instructional design, test & automation and release management. Encompassing a range of skills across team management, stakeholder engagement, critical thinking, continuous improvement and service transition, this role is responsible for ensuring relevant testing, change and release execution and monitoring activities remains in line with outcomes required. This role will work with multiple senior business and technical stakeholder groups, both internally and externally, in ensuring these outcomes are successfully delivered.

Key Selection Criteria

The role requires a leader with strong stakeholder management and customer focus, capable of navigating complex needs and driving innovative, long-term solutions. You will demonstrate proven ability in project delivery, critical thinking, and problem solving, ensuring risks are managed and outcomes achieved. Success in the role also relies on accomplished people management and resilience, maintaining performance and engagement while leading teams effectively under pressure.

To access the Position Description, please click here

Position accountabilities

The successful candidate leads a team of technology professionals to deliver high-quality change assurance across enterprise platforms and initiatives. They provide expert guidance throughout the delivery lifecycle, ensuring alignment with outcomes, managing risks, and maintaining standards. They also drive continuous improvement by delivering actionable insights and collaborating with business and technical stakeholders to achieve effective solutions.

Qualifications and experience

• Demonstrable working knowledge of enterprise technology suites (Finance, HR, Payroll, M365, Asset Management, Networks and Identity) or large-scale technology transformation programs (mandatory).
• 7+ years of experience working in a similar role and organisation (desirable).
• Industry standard qualifications in test management or change management or release management (desirable).

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department's goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the 'Apply' button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Tuesday, 14th October 2025.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we're unable to accept email or manual submissions.

For further information about the role, please contact Ana Pandey - Project Support Officer, at

Important Information:

• If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.