Program Manager

The Opportunity

As a program manager you are an integral member of the Program Delivery Team. You will provide administrative support to Abt's international programs across the functions of human resources, logistics, travel, finance, quality assurance, and business growth.

Core Responsibilities

• Support the mobilisation or demobilisation of programs by coordinating resources and maintaining contractual oversight, with assistance from the program coordinator and administrator Pool (as required);
• Project manage Helpdesk contracts, and Design and Mid-Term Review Service Orders
• Provide oversight of head contract requirements and milestone tracking;
• Support adviser mobilisation and demobilisation with respect to household uplift, contracting and visa applications;
• Make travel and accommodation arrangements for home office and program personnel (as required);
• Receive and review adviser timesheets, invoices and reimbursement requests; and liaise with the relevant department areas/apply relevant systems (eg: Netsuite) to support their timely and accurate processing and payment;
• Maintain various HR, finance, program, client and insurance systems and registers; and prepare and distribute related reports (as required);
• Support program HR and finance learning and development needs across relevant systems and procedures, including the development of training resources and tools;
• Support the continued devolution of administrative activities to in-country program operations and provide capacity building support across systems and procedures;
• Ensure compliance with Abt Global and program policies and procedures, and support the continuous improvement of these;
• Provide administrative support to programs and advisers, including personnel and programs records management and quality assurance checking;
• Support internal and external audit activities, and assist with the timely implementation of audit recommendations;
• Support business growth initiatives (as required);
• Travel frequently for short periods of time as required for mobilisation of programs or to provide surge support to the programs, and
• Undertake any other reasonable duties as directed.

What We Value

• Tertiary qualifications in international development or related field preferable
• Demonstrable experience working in a similar role across different regions with knowledge of service delivery priorities and challenges
• Proven ability to prioritise and respond to a high workload in a fast-paced environment
• Exceptional interpersonal and communication skills with ability to manage representation at a senior level with a diverse range of stakeholders
• Ability to work in a team environment and cross-culturally
• Ability and willingness to travel internationally to support program mobilisations on the ground.
• Proficient in the use of MS Office, especially Word and Excel
• Bachelor's Degree + Five years of relevant experience, or Master's Degree + Three years of relevant experience, or PhD

What We Offer

Abt Global is an Equal Opportunity employer committed to fostering a diverse workforce. Abt provides market-competitive salaries and comprehensive employee benefits.

Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.

#LI-AUSBRIT

Abt Global-Australia is a mission-driven, global leader with a proven track record in complex program implementation in the international development sector. We offer bold solutions and technical excellence in Health, Economic Growth, Governance, Research & Evaluation, Environment & Energy, Gender Equality & Social Inclusion. Working with our many partners, we have driven measurable social impact for more than 55 years, to achieve our mission of improving the quality of life and economic well-being of people worldwide. We operate in remote and challenging environments and employ more than 3000 staff in over 50 countries.

Equity

Abt Global values individuality and celebrates difference with a strong commitment to all forms of diversity and equality including racial equity, gender, sexual diversity and disability inclusion. We strongly encourage people from culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander people to apply for this position. We offer flexible work arrangements and a culturally safe environment for staff members from diverse racial and ethnic backgrounds.

Safeguarding

We are deeply committed to safeguarding, to protect and prevent harm and abuse to individuals we work for and who work for us. Our recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. We will not tolerate discrimination, harassment, child abuse, sexual abuse or exploitation in any form, and expect everyone to be treated with respect and dignity.