Program Manager

Queensland Fire Department
 

Status   

Permanent Flexible Full-time 

Classification:

AO7

Division:

Strategy & Corporate Services

Region/Directorate: 

Work Unit:

Uniforms & Logistics

Location:

Closing Date:

Reference No:

Current Queensland Fire Department employees and volunteers must apply via their internal careers site

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is committed to reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through activities identified in the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability.

Uniforms and Logistics is responsible for the provision of uniforms, personal protective equipment (PPE) and operational equipment to all services and streams of the department. The Logistics Support team manages the warehousing and supply of uniforms, PPE and operational equipment to QFD staff and volunteer members, and provides supporting documentation, workforce engagement and customer service to meet service delivery requirements.

Reporting to the Executive Manager, you will lead the Logistics Support team in the delivery of the QFD Uniforms and Logistics Program. You will be responsible for, and oversee the development and implementation of logistics procedures, governance frameworks and business practices that enable efficient supply chain operations. The position provides strategic oversight of cost centre management, transition planning and program coordination to ensure compliance, optimise logistics performance and safeguard the continuity of uniforms and PPE services for staff and volunteers across QFD. 

Highly desirable requirements

• Demonstrated experience in supply chain, logistics management, contract management principles, and project management methodologies.
• Proficiency in the use of SAP or similar enterprise resource planning systems, with advanced Microsoft Office Suite, modelling, analytics, verbal and written communication.
• Proven ability to establish, manage and monitor relationships with external logistics warehousing providers, including oversight of service performance and delivery outcomes. 
• Queensland Government Procurement (Level 2 certification).

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

• Lead and manage the team to ensure efficient delivery of business services whilst maintaining a culture promoting customer focus and continuous improvement within the program.
• Oversee the end-to-end supply chain for uniforms and PPE to support service delivery capabilities within QFD's cost, safety, risk and quality objectives.
• Determine, monitor and review program performance to ensure service capacity and capability meet current and future business needs.
• Ensure compliance with Queensland Government Procurement Policy, financial management practices and departmental policies and procedures whilst strengthening governance and risk management.
• Lead initiatives to develop and implement standardised tools, practices and procedures that optimise efficiency and effectiveness of the program.
• Facilitate effective engagement with staff and volunteers to promote initiatives, communicate change and manage expectations.
• Prepare high level complex briefing documents, submissions, reports and correspondence on related issues and initiatives in accordance with departmental requirements.
• Actively develop and maintain professional relationships with stakeholders ensuring services are responsive to current and future needs.

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:

Leadership Competency Stream – Team Leader (leading others)

Vision

• Leads change in complex environments
• Makes insightful decisions

Results

• Develops and mobilises talent
• Builds enduring relationships

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFD shared values of:

• Respect
• Integrity
• Trust
• Courage
• Loyalty

To find out more about the behaviours and competencies required for this role, visit Leadership competencies for Queensland | For government | Queensland Government

Want more information?  

Please contact Tegan Tippett, Executive Manager on phone or email 

You can also visit our website to find out more information about joining our team.

How to apply

Please refer to the QFD Public Service Application Guide [All PS Classifications/Streams and Senior Officer] for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.