Apprentice Experience

Apprentice Experience & Retention Officer

What it means to work at GOTAFE

At GOTAFE, we change lives through education. Our students are at the heart of everything we do, and we create a supportive environment where both students and employees can grow and succeed.

In 2026, GOTAFE and Wodonga TAFE will amalgamate and be unified as one organisation.  We are bringing together the strengths, capabilities, and proud histories of both TAFEs whilst maintaining our distinct brands in community.

This means GOTAFE and Wodonga TAFE will deliver even greater outcomes for our learners and communities across regional Victoria. With a combined 1,100 staff and 14,800 students, this is an exciting time to join an innovative organisation that is evolving, expanding its reach, and investing in the future of vocational education.

With GOTAFE by your side, YOU'VE GOT THIS.

Job details

We have a fantastic opportunity to join GOTAFE as an Apprentice Experience & Retention Officer. This role is vital for enhancing the experience of apprentices and trainees from induction through to completion, focusing on their retention and engagement. The Apprentice Experience and Retention officer will collaborate across the organisation and with industry partners to monitor and support apprentice progress, ensuring they receive timely assistance with welfare, wellbeing, workplace, training and other personal issues which may be a barrier to their success. Through proactive communication and coordination, the position contributes to creating a positive, supportive learning journey for apprentices and trainees.

As the successful candidate you will have:

• Ability to develop standardised operations to ensure that apprentices are managed and supported respectfully and consistently.

• Welfare and/or wellbeing experience to support students at risk of disengaging from their studies.

• Administration/business skills to monitor outcomes of training plans, and develop systems to support Apprentices with the Competency Based Completions verification process.

• Strong communication and negotiation skills, with a high level of verbal, written, and presentation abilities.

• Proven ability to build relationships with apprentices, staff, and external partners to create a supportive and effective learning environment.

• Experience working with Microsoft Office and other systems to maintain accurate records and generate reports.

• A flexible and creative approach to aligning support activities with operational needs.

• A relevant qualification and/or experience.

If you are successful in this role you will be required to provide:

• A current Police Check (date of issue is to be no more than 6 months prior to commencement date)
• A current Working with Children Check - Employee (or proof of application)
• A current Driver's Licence (Car).

The salary range for this position is $76,991-$82,827 under the GOTAFE Enterprise PACCT Agreement 2023.

How to Apply

To download the position description, apply for the role, or find more information, please visit our Careers Centre at

For further information regarding this opportunity, please contact

Applications close: 28th September 2025

What sets us apart as an employer?

A positive, supportive culture is the key to ensuring our employees have everything they need to carry out their roles. Flexible work arrangements and a robust learning and development program are some of the benefits our employees enjoy.

GOTAFE provides a sense of community and fosters a safe, supportive space for students and employees alike to grow, support each other and be challenged.

An inclusive employer

GOTAFE embraces diversity, inclusion and equity in building a workplace that reflects our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds.