Desktop Analyst

2 days ago

Brisbane, Queensland, Australia MyState Limited Full time $60,000 - $90,000 per year

Join our IT team to help us deliver value through change.

This position will be a Full-Time Permanent role based in either Brisbane or Bundaberg.

A Day in the Life:

As a Desktop Analyst, you will be at the forefront of user requests and incidents, ensuring prompt and efficient resolution. Your responsibilities will include managing end-user hardware, supporting the end user standard operating environments, and contributing to our knowledge base for effective problem resolution. You'll thrive in a dynamic environment, adapting to technological changes and upholding high service level standards.

Here are the key skills and strengths we're looking for:

With a solid technical foundation, you must demonstrate a strong understanding of end-user IT hardware and proficiency in IT Service Management systems. The role involves providing first-level support to over 700 end users, requiring excellent communication skills, both written and verbal. Collaboration is key, as you will work closely with team members and stakeholders, building and maintaining strong relationships. Time management is crucial for efficiently handling the day-to-day allocation of equipment, contributing to patching and lifecycle management, and prioritising tasks effectively. A proactive approach to problem-solving, adaptability to technological changes, and a professional demeanour in person and on the phone are essential. You will also play a vital role in advocating for IT Services and contributing to the ongoing development of the team. The position requires flexibility to provide first-level support during standard business hours, emphasising the need for a well-rounded and adaptable skill set.

Apply Now: If you are a tech enthusiast who is ready to embrace challenges and contribute to our success, click Apply Now or by midnight on 31st October,2025 or reach out to us at to learn more.

Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.

  • Analyst - Desktop & Executive IT Support

    7 days ago

    Brisbane, Queensland, Australia Australian Energy Market Operator (AEMO) Full time $90,000 - $120,000 per year

    Desktop & Executive IT Support AnalystDepartment : DigitalDivision: Customer & Digital ServicesReference number: 12535Engagement type: Fixed Term Contract1 year Fixed Term ContractAEMO at the Heart of EnergyAEMO is Australia's independent energy system and market operator and system planner. AEMO's purpose is to ensure safe, reliable and affordable energy...

  • Service Desk Analyst

    1 week ago

    Brisbane, Queensland, Australia OneStop IT Talents Full time $60,000 - $90,000 per year

    An exciting 12-month fixed-term opportunity has opened with our client, a leading name in the insurance industry, for a Service Desk Analyst to join their supportive team.We are looking for motivated and dedicated professionals who demonstrate a strong sense of personal accountability.This is a hybrid position, requiring 4 days in the office and 1 day from...

  • IT Customer support analyst

    3 days ago

    Brisbane, Queensland, Australia KBR, Inc. Full time $104,000 - $130,878 per year

    Title:IT Customer support analystThe OpportunityAre you passionate about delivering excellent customer service while solving complex technical issues? We're seeking an IT Customer Support Analyst to join our Site Services team, where you'll provide critical desktop and site support across our offices and project sites.In this role, you'll work under general...

  • IT Customer support analyst

    3 days ago

    Brisbane, Queensland, Australia KBR - Kellogg Brown & Root Pty Ltd Full time $60,000 - $100,000 per year

    The OpportunityAre you passionate about delivering excellent customer service while solving complex technical issues? We're seeking an IT Customer Support Analyst to join our Site Services team, where you'll provide critical desktop and site support across our offices and project sites.In this role, you'll work under general direction to troubleshoot and...

  • IT Customer support analyst

    1 day ago

    Brisbane, Queensland, Australia KBR, Inc. Full time $90,000 - $120,000 per year

    The OpportunityAre you passionate about delivering excellent customer service while solving complex technical issues? We're seeking anIT Customer Support Analystto join our Site Services team, where you'll provide critical desktop and site support across our offices and project sites.In this role, you'll work under general direction to troubleshoot and...

  • Business Process Analyst

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time $80,000 - $120,000 per year

    We're never just satisfied with how things are – because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched...

  • Research Analyst

    2 weeks ago

    Brisbane, Queensland, Australia JLL Full time $60,000 - $100,000 per year

    JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Information Technology Support Specialist

    7 days ago

    Brisbane, Queensland, Australia Nityo Infotech Full time $60,000 - $80,000 per year

    Urgent Hiring: Service Desk Analyst – Brisbane (6-Month Contract)We are looking for aService Desk Analystto join our team inBrisbanefor a6-month contract. This is anurgent requirement.Responsibilities:Provide first-level IT support for Windows, software applications, virtual desktops, mobile devices, and printersManage incidents, document calls, and...

  • Service Desk Analyst

    2 days ago

    Brisbane, Queensland, Australia Avant Mutual Group Full time $60,000 - $80,000 per year

    Location: Brisbane (hybrid 4 days in the office)  Type: 12 Month Fixed Term ContractAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading...

  • Service Desk Analyst

    2 days ago

    Brisbane, Queensland, Australia Green Light PS Pty Ltd Full time $60,000 - $80,000 per year

    6-12 months casual employment assignmentOnsite - Brisbane CBDCommencement Date- ASAPGreen Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe. We have...