Information Technology Support Specialist

7 days ago

Brisbane, Queensland, Australia Nityo Infotech Full time $104,000 - $130,878 per year

Urgent Hiring: Service Desk Analyst – Brisbane (6-Month Contract)

We are looking for a
Service Desk Analyst
to join our team in
Brisbane
for a
6-month contract
. This is an
urgent requirement
.

Responsibilities:

  • Provide first-level IT support for Windows, software applications, virtual desktops, mobile devices, and printers
  • Manage incidents, document calls, and troubleshoot technical issues
  • Handle user access, security privileges, and password resets
  • Collaborate with IT teams and provide end-user support and training

Experience & Skills:

  • 2–3 years in IT service desk roles
  • Experience with
    SNOW (ServiceNow)
    for incident and service request handling
  • Strong communication, problem-solving, and customer service skills

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