Office Manager

4 days ago

Tuggerah New South Wales, Australia Turner & Co Plumbing Full time $100,000 - $120,000 per year

Experienced Office Manager Needed

Location: Tuggerah Office (hybrid flexibility)

Salary: $80-95k including monthly performance bonus's

Start Date: Ready When You Are

Why Join Us?

  • Family first, local business
  • Be Valued and Celebrated - We recognise hard work and dedication
  • Great Pay + Performance Bonuses – Get rewarded for your hard work
  • Paid Day Off For Your Birthday
  • Career Growth – We invest in training and upskilling
  • Awesome Team Culture – Work with a crew that has your back in a 'Praise over Punishment' environment
  • Team Outings & Breakfast Every Monday
  • Work-Life Balance – We value time off, flexibility and have strong family values as a

    business
  • Office Gym - love keeping fit? Come train with the team

About Us

At Turner & Co Plumbing, we don't just fix taps - we raise the bar.

We're a tight-knit, high-performing team delivering Gold Standard service across the Central Coast.

Charity work, sponsoring local teams and giving back to our local community.

As we continue to expand, we're on the lookout for an experienced office manager to join us and be part of something great

Customer Focused - Committed to serving our customers better than anyone else.

Unimpeachable Character - We do what's right for everyone - team, clients and partners.

Gold Standard - Service levels, workmanship and team culture.

The Job

As our Office Manager with Turner & Co Plumbing, you will:

- Manage the office phone and inbox - providing exceptional and friendly customer service

- Schedule and manage workflow for our technicians

- Hold technicians accountable for compliance, photos and notes

- Oversee customer success - after sales care, nurturing long-term relationships and gathering feedback

- Track business and team data and performance

- Manage social media posting (using provided formulas and templates)

- Assist in building, refining and maintaining systems and processes to improve operational efficiency

You

  • Experienced Trade Office Manager

    - Calm under pressure, assertive and strong willed

    - Naturally people-focused

    - Dependable and consistent

    - Positive, solutions-focused mindset
  • Excellent customer service skills
  • Comfortable holding staff accountable in a respectful and professional way

    - Confident with technology - spreadsheets, job management software etc

How to Apply

If you're ready to join a growing team where your skills are valued, we'd love to hear from

you

Email your resume to

Don't miss this opportunity to elevate your career with us

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