NDIS Supports Assistant Manager

1 week ago

Tuggerah New South Wales, Australia United Supports Full time $60,000 - $90,000 per year

Position: NDIS Supports Assistant Manager

Location: Tuggerah, NSW

Employment Type: Permanent Part-Time (5 days per week)

Start Date: Immediate

About United Supports

United Supports is a disability support provider on the Central Coast, committed to delivering high-quality, person-centred care under the NDIS. With a strong and growing team of over 50 support workers and 15 office staff, we pride ourselves on being hands-on, professional, and united in our mission to empower participants to live safely, independently, and with dignity.

About the Role

We are looking for a driven and reliable NDIS Supports Assistant Manager to join our team. This is not just a desk job — you will be directly involved in rostering, staff support, administration, and frontline service delivery. When the NDIS Supports Manager is away, you'll step up to keep things running smoothly.

At United Supports, we see ourselves as a big family. We work hard, back each other up, and celebrate wins together. We're invested in putting time and training into the right person — someone who wants to grow their career, who values being part of a team, and who understands the importance of what we do every day.

This is a growth role suited to someone who can take feedback, adapt quickly, and isn't afraid to roll up their sleeves. We set high expectations — if a shift needs to be covered, a call answered, or a problem solved, we expect you to step in confidently and support the team.

Key Responsibilities

  • Develop and maintain accurate staff rosters, proactively filling vacant shifts.
  • Communicate clearly with staff and participants about roster changes, appointments, and client routines.
  • Approve daily timesheets, allowances, and expenses.
  • Assist with client intakes, documentation, and care planning.
  • Conduct staff interviews, support onboarding, and schedule supervision sessions.
  • Provide admin support to the NDIS Supports Manager, including filing, compliance documentation, and case note audits.
  • Lead by example: participate in the rotating after-hours on-call roster and be ready to step onto the floor if required.
  • Support team training, meetings, and disciplinary processes where needed.
  • Relieve the NDIS Supports Manager during leave to ensure continuity of service.
  • And most importanty, play a part in organising amazing supports for each and every participant

Skills & Attributes

  • Strong organisational and problem-solving skills.
  • Excellent communication — both verbal and written.
  • Ability to multitask, adapt, and prioritise under pressure.
  • A proactive attitude with the confidence to take direction and act on feedback.
  • Willingness to work flexible hours, including after-hours on-call.

Qualifications & Experience

  • Experience in disability support, rostering, team coordination, or administration (highly regarded).
  • Knowledge of NDIS compliance and disability services (preferred, but not essential).
  • Current First Aid & CPR.
  • Current Police Check, WWCC, and NDIS Worker Screening.
  • Current Australian Driver's Licence and reliable vehicle.
  • Tech-savvy: comfortable with ShiftCare, WhatsApp, Microsoft Office, and quick to learn new systems.

What We Offer

  • Supportive, professional, and welcoming team environment
  • Opportunity to grow your skills in leadership and community coordination
  • Immediate start available
  • Convenient Tuggerah location

  • Ndis Plan Manager

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Administration Officer

    4 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well known across Australia. Here at YPM we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make...

  • Administration Officer

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well known across Australia. Here at YPM we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make...

  • NDIS Support Coordinator

    2 weeks ago

    Orange, New South Wales, Australia Havendoor pty Ltd Full time $60,000 - $90,000 per year

    About the role Havendoor mental health and disability support services is seeking an experienced NDIS Support Coordinator to join our team in Orange and Dubbo NSW. This part-time role will be responsible for providing high-quality coordination of NDIS supports and services for our clients, ensuring they receive the care and assistance they need to live...

  • NDIS Support Coordinator

    1 week ago

    Orange, New South Wales, Australia Maple Community Services Full time $70,000 - $80,000 per year

    About Maple Community ServicesMaple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities.Why Maple Community ServicesMaple Community Services instils a progressive, fresh, and...

  • Ndis Provider Services Team Leader

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Job**:Team Leader - NDIS Provider Services. This role would suit someone from an NDIS, financial or insurance background looking to work in a rewarding role. **_The Salary described for this role is based on a SCHCADS level 4.1, for a 38 hour week. _** **About Us**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support...

  • NDIS Experienced Support Coordinator

    4 days ago

    Telopea, New South Wales, Australia Super Care Providers Full time

    About the RoleAs a Support Coordinator, you will assist NDIS participants to understand and implement their plans, connect with appropriate supports and services, and build the skills needed to navigate the NDIS with confidence and independence.You will work closely with participants, families, and service providers to ensure services align with each...

  • Area Manager NDIS

    4 days ago

    Mascot, New South Wales, Australia Procare Group Full time $90,000 - $120,000 per year

    PC Ability is a national NDIS allied health provider, striving to be Australia's most respected NDIS therapy service. As part of the broader Procare Group, we're proud to offer a range of the highest quality services delivered by our experienced allied health professionals, dedicated to making a real difference to everyday lives.We are seeking an Area...

  • NDIS - Support Worker

    2 weeks ago

    Croa, New South Wales, Australia True living Full time $60,000 - $80,000 per year

    The successful will need to have flexible availability, including weekends, evenings, public holidays, and overnight shifts.Domestic AssistancePersonal CareMeal PreparationCommunity AccessAll other aspects of daily living as per their NDIS PlanMandatory Requirements:Certificate III in Home and Community Care, Aged Care, Individual Support, Disability,...

  • Support Worker

    2 days ago

    Taree, New South Wales, Australia Wholesome Care Supports Full time $60,000 - $80,000 per year

    Support Worker – Wholesome Care SupportsAt Wholesome Care Supports, we are rewriting the face of disability support. We don't just provide care — we create opportunities for independence, dignity, and growth. Our mission is to show the world how capable every individual is when the right support surrounds them.We are looking for Support Workers who share...