Office Manager

Job Title:

Office Manager – Automatic Gates

Overview

Looking for a role where your organisational skills truly make a difference? At Marksman Design Co, you'll be the backbone of our business, keeping everything running smoothly behind the scenes while being part of a tight-knit, supportive team.

We're a specialist custom fabrication business, leading the way in the automatic gate niche. Our clients choose us because we deliver exceptional quality, and our team loves working here because we balance professionalism with a bit of light-hearted banter. If you value stability, variety, and a positive workplace culture — this could be the perfect fit.

Position Overview

• Position Status: Office Manager
• Reporting To: Director/Owner
• Liaise With: Office staff, trades team, clients, suppliers, and sales team
• Expected Hours: 8:00am–4:00pm Monday to Thursday & 8:00am-3:00pm Friday (enjoy work-life balance with early finishes)
• Pay/Rate: Negotiable based on experience and capability

Role Summary

This role is ideal for someone who thrives on variety and loves being the person others can rely on. You'll handle everything from payroll and invoicing to scheduling service jobs and supporting the team. You'll be the "go-to organiser" who makes sure the office runs efficiently and the business continues to deliver great service to our clients.

Responsibilities

1. Finance – Accounts Payable & Receivable

2. Process supplier invoices, reconcile accounts, and ensure timely payments

3. Generate customer invoices, follow up outstanding payments, and maintain records

4. Reception & Customer Service

5. Greet visitors and provide a welcoming first impression

6. Handle incoming calls, emails, and enquiries professionally

7. Sales & Job Support

8. Assist the sales team with quotes, proposals, and contracts

9. Update customer databases and sales records

10. Payroll & HR Support

11. Accurately process employee payroll in collaboration with finance/HR

12. Maintain employee records (contracts, training, performance reviews)
13. Support recruitment, onboarding, and staff engagement activities

14. Scheduling & Operations

15. Manage bookings for automatic gate servicing and coordinate with technicians

16. Monitor inventory levels, place orders, and track deliveries
17. Conduct periodic stock checks to maintain accuracy

18. Office Administration

19. Oversee general office operations, filing, and record-keeping

20. Ensure compliance with company policies and relevant legislation
21. Support directors with ad-hoc tasks as required

Key Performance Indicators (KPIs)

1. Invoices – 100% of supplier invoices processed and customer invoices issued within 48 hours
2. Payroll – Payroll completed accurately and on time each pay cycle
3. Customer Service – 95% of calls/emails responded to within the same business day
4. Inventory Accuracy – Less than 2% stock discrepancy on periodic checks

Future Possibilities & Career Development

We don't just want you to fill a seat — we want you to grow with us. In this role, you'll gain exposure to finance, HR, scheduling, and operations, giving you the skills to step into business administration, operations management, or HR leadership roles as the company expands.

Training opportunities and professional development are part of the package, so if you're ambitious and proactive, you'll have room to shape your own pathway here.

Personal Attributes

• Reliable, punctual, and trustworthy
• Highly organised with strong attention to detail
• Proactive and adaptable in a fast-moving environment
• Strong communicator with clients, suppliers, and team members
• Positive attitude with a willingness to support across all areas of the business
• Able to manage multiple priorities calmly and effectively

Why You'll Love This Role

• Work-life balance – enjoy earlier finishes with 8:00am–4:00pm Monday to Thursday & 8:00am-3:00pm Friday
• Variety every day – from payroll to scheduling, you'll never be bored
• Great culture – be part of a small, supportive, and approachable team
• Career growth – learn and develop across HR, finance, and operations
• Job security – join a business that's a market leader in a specialist niche