Senior Workflow Coordinator – Queensland

Orbit Homes, a leading residential builder on the East Coast currently has a fantastic opportunity to join our growing team. We only employ those who share our core values, along with our passion for delivering outstanding quality homes and great customer service.

We build every home as we would build for our family.

Located in Ormeau - Queensland, we have an opportunity for a Senior Workflow Coordinatorto join our team.

We are seeking a motivated, detail-oriented professional to join our team in a key customer support role. This position is ideal for someone who is self-driven, proactive, and brings a strong work ethic to everything they do.

You will have prior experience in Customer Service and Workflow Coordination within the building or construction industry. In this role, you will work closely with the Pre-Site Manager to provide tailored support to our high-needs customers, ensuring a seamless and positive experience throughout the pre-construction phase.

In addition, you will play a critical role in supporting and mentoring our Pre-Site Customer Service team, contributing to their development and helping maintain our high standards of service delivery.

Our Operations team works closely with our Sales and Building teams to ensure a great customer experience when building their home along with a great quality outcome on site for our customers.

Skill attributes

• Experience in a customer service and pre-site workflow role in the building industry
• Excellent time management skills and the ability to perform under pressure
• Ability to work with others in a team environment
• A pro-active attitude with good communication skills and strong attention to detail
• Achieve targets whilst maintaining a high standard of quality
• Ability to read and articulate building plans and specifications
• Excellent problem-solving skills coupled with a can-do attitude
• Knowledge of how to read and interpret residential building contracts

Behaviour attributes

• Displays personal drive, integrity, and initiative: Takes personal responsibility for meeting objectives and progressing work. Shows initiative and does what is required. Commits energy and drive to see that goals are achieved.
• Achieves results: Can work in a fast-paced environment and remain focused on what is critical in order to achieve an outcome. Responds in a positive and flexible manner to change and uncertainty.
• Supports productive working relationships: Actively listens and works collaboratively and operates as an effective team member. Involves others and recognises their contributions.

Orbit Homes will offer you:

• A competitive salary
• Regular social activities
• A supportive and fun workplace culture.

If you are ready to join a winning team and deliver a great result for our customers, please forward your resume to our QLD Operations Manager