Post Office

4 days ago

Midland, Australia Australia Post Office - Centrepoint Midland Full time

**Job Title**: Australia Post Customer Service Officer (Part Time)
**Location**: Centrepoint Shopping Centre, 26/307 Great Eastern Hwy, Midland WA 6056
**Pay**: $25.65 - $32.06 per hour

**Position Overview**:
Centrepoint Midland Post Office is seeking an enthusiastic Australia Post Customer Service Officer to join our team. As a Customer Counter Clerk, you’ll play a key role in delivering excellent customer service and handling a range of postal and financial transactions with accuracy and professionalism.

**Key Responsibilities**:

- Execute customer sales and service transactions efficiently.
- Manage and process cash, cheques, credit cards, and EFTPOS with precision.
- Promote and process a broad array of financial agency transactions via Australia Post's systems.
- Conduct identity services transactions with high accuracy.
- Promote products and services through up-selling, cross-selling, merchandising, and other activities.
- Accept mail items for lodgment and determine applicable charges accurately.
- Build strong, rewarding relationships with customers by understanding their needs.
- Prepare outgoing mail for dispatch, including presentation and stamp cancellations.
- Assist in administrative tasks such as stocktaking and record maintenance.
- Maintain a commitment to Australia Post’s Occupational Health and Safety standards.

**Requirements**:

- **Attention to Detail**: Ensure accuracy in sorting mail and processing transactions.
- **Strong Communication Skills**: Provide clear and friendly service to customers and collaborate with team members.
- **Time Management**: Prioritize tasks effectively to meet deadlines and manage multiple responsibilities.
- **Reliability**: Consistently demonstrate punctuality and a commitment to excellent service.
- **Experience**: Previous experience in a Post Office is preferred but not required.

**Schedule**:

- **Shift Availability**: 8.30 am to 5.30 pm
- **Start** : ASAP

**Job Type**: Part-time

Pay: $26.65 - $32.06 per hour

Expected hours: 30 per week

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application Deadline: 30/11/2024
Expected Start Date: 04/11/2024

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