Receptionist/Administration Assistant

2 weeks ago


Cairns, Queensland, Australia Caterpillar Clinic Full time $55,000 - $65,000 per year

We require an additional Receptionist/Administration Assistant to help coordinate the admin/reception of our child- and family-focused psychology practice. We specialise in supporting children and adolescents with disabilities and mental health needs, and require a person to join the team who is super friendly, energetic, organised, and efficient

In this varied role, you will use your exceptional organisation and coordination skills to see what needs to be done, and do it This includes duties such as reception, sensitively handling all client enquiries, booking appointments, timetabling clinical staff, resource development and cataloguing, and invoicing. You will be confident and competent in using Microsoft Office including Excel, developing spreadsheets, and creating Word templates. Experience in using Halaxy and Medicare claiming would be a distinct advantage. Familiarity and a good working knowledge of the NDIS would put you ahead of the pack

What we want

  • Friendly, presentable person who works efficiently and gets the job done
  • Loves children, and is able to manage a range of child-types and ages in a reception area with a cool and calm (and fun) manner.
  • An organised person who backs-up our clinical staff, so everyone is where they need to be, and with who they need to be with
  • Someone who stays calm and composed under pressure when their attention might be pulled in different directions.
  • A task- and outcome-oriented person who thrives on putting systems in place to ensure smooth operations.
  • Someone who sees a problem and uses their 'smarts' to resolve it themselves, before seeking help.
  • A high level of accuracy and work output completed to a high standard.
  • Someone who will fit in with our friendly but hard-working team, and who will contribute to the relaxed yet dedicated work environment we currently have.
  • A team player who works in well with others.
  • Current Blue Card and Driver's Licence.
  • Criminal History Check will be required.
  • NDIS Worker Screening required.
  • Someone who is committed to be a part of the Clinic team and available to work part-time hours (between Mon-Fri, 9 a.m. - 5 p.m.) and who can ideally fill in for our full-time admin person during their absences.

What we offer

  • Award rates dependent on experience.
  • A relaxed yet welcoming team environment, who are making a fantastic difference in the lives of children and their families.
  • Training and ongoing support
  • A snazzy uniform.

What we need

  • An introduction letter that tells us about your skills, strengths and abilities. Why would you be an asset to us??
  • Someone who can manage a busy work environment with competing demands
  • Current CV/Resume.

Interviews will only be offered to short-listed applicants who meet all the criteria outlined above.

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Expected Start Date: 15/09/2025


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