Recoveries Claims Consultant

OverviewLeading a team of dedicated, Claims Consultants, you will be responsible for delivering consistently high levels of customer service while obtaining the lowest possible claims costs.Position AccountabilitiesDevelop, coach, and motivate a team of Claims Consultants including daily coaching to ensure Consultants maintain skills, competencies & provide...

OverviewLeading a team of dedicated, Claims Consultants, you will be responsible for delivering consistently high levels of customer service while obtaining the lowest possible claims costs.Position AccountabilitiesDevelop, coach, and motivate a team of Claims Consultants including daily coaching to ensure Consultants maintain skills, competencies & provide...

Purpose of the Role:As our new Technical Trainer, you will be providing training to & enhancing the competencies of our Motor Claims Consultants whilst improving processes and performance through coaching activities and process refinement. Along with playing an integral part of the onboarding of our new team members, you will provide ongoing technical...

About the RoleThe Customer Experience Manager (High Care & Complaints) is responsible for leading and optimising Home Claims & Assessing's approach to managing vulnerable and high risk customers, escalated issues, and formal complaints. This role ensures that customers requiring high levels of care or resolution for grievances receive exceptional service,...

The roleThe purpose of the role is to continuously review, develop and execute key commercial strategies that optimize the customer, commercial cost, and control systems deployed within the home claims business.The role challenges business norms to provide superior performance and enhance people capability and contributes to the broader company's strategic...

Add expected salary to your profile for insightsThe purpose of the role is to continuously review, develop and execute key commercial strategies that optimize the customer, commercial cost, and control systems deployed within the home claims business.The role challenges business norms to provide superior performance and enhance people capability and...

Your storyAre you a passionate, motivated, and collaborative Property Manager? Are you proud of both your technical skills and your excellent customer service? Maybe you're motivated by helping owners take care of their most valuable assets and supporting tenants' needs so they love where they live.If this mooooves you to shout, "holy cow, that's me", –...

To establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers. - No insurance experience required -...

**Recoveries**Fast** Track Consultant** We are excited to announce that we are hiring for a full-time permanent position in the Recoveries Fast Track Team based at the North Lakes office Our goal is to recover the most amount of money in the most efficient and regulated manner for each claim. The role will involve managing a portfolio of undisputed...

**The Role**: Due to continued growth, we are looking for Disputes Consultants to join our Recoveries team in North Lakes. As a Disputes Consultant you will manage a portfolio of Uninsured Recoveries files that are disputed within the Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships...

**About the Role** As a Home Recoveries & Liability Consultant, you will be responsible for identifying recovery opportunities and utilising your knowledge to convert these claims into successful recoveries. You will also be responsible for minimising missed recovery opportunities and negotiating settlement from a third party. **Position...

To establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers. - To provide a personalised,...

To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances.- To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information- To ensure that all recovery opportunities are managed to the...

_To Manage a portfolio of Settlements files within Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers._ - _End to end management of a portfolio of complex, high value, and sensitive claims. _ - _Build and maintain relationships with internal...

Directly supervises the activities of the assigned claims unit and provides advice to Claims Officers on general Company claims policy. - _ Delivering superior financial, service and effectiveness outcomes in line with key performance_ - _ indicators and overall department and company objectives_ - _ Coach, train and mentor direct reports using technical...

**What you'll do** Working in our Claims team as part of the Customer Operations function, this is an exciting role where you will: - Be an advocate for our customers and keep them updated on each step of the process. - Manage customer claims to fulfilment and return the customer to their pre-claim position. - Accurately assess coverage and make...

**The **R **ole** The Quality Assurance Specialist (Motor Business Performance & Strategies) will play a key role in the ongoing development of the Motor Claims & Assessing Quality Assurance program. The incumbent will be actively involved in the ongoing efficient monitoring of internal and external compliance (procedure adherence and technical precision)...