AO - Area Manager

• Lead and oversee multiple operational units within the AO precinct.
• Be the key escalation point for operational leaders across your area.
• Drive labour management, operational efficiency, and service excellence.
• Support peak operations to deliver world-class experiences.

The Australian Open is the pinnacle of tennis excellence, embodying the spirit of competition, innovation, and global unity. The tournament is renowned for its festive atmosphere, cutting-edge facilities, and thrilling matches, and with Levy's market leading hospitality, together we define the sports and entertainment hospitality experience. With a love for trying new flavours and techniques, a sustainable mindset and a talented network of passionate foodies, Levy are in the business of serving great food and creating unforgettable experiences.

As an Area Manager, you will take ownership of a defined collection of units (retail concessions, premium and corporate dining spaces, or tournament operations such as player/media areas). This is a senior role within the AO operations team, requiring strong leadership, operational oversight, and the ability to deliver excellence at scale.

In this role, you will:

• Oversee the day-to-day operation of multiple units, ensuring consistent delivery of Levy standards.
• Act as the key escalation point for Unit Managers and operational leaders within your area.
• Be accountable for labour management, cost control, and workforce planning across your units.
• Provide on-the-ground support during operational peaks to ensure smooth delivery.
• Partner with stakeholders (internal and external) to resolve challenges quickly and effectively.
• Drive consistency and efficiency across all areas under your leadership.
• Report on performance, identify risks, and proactively implement solutions.

We're looking for leaders who bring:

• Proven experience managing multiple hospitality outlets, large-scale events, or multi-unit operations.
• Strong leadership skills, with the ability to support, mentor, and empower diverse teams.
• A commercial mindset with experience in managing budgets, labour, and operational resources.
• Exceptional problem-solving and decision-making skills under pressure.
• Flexibility, adaptability, and resilience in a fast-paced, high-energy environment.
• A passion for delivering extraordinary experiences at one of the world's biggest events.

• Immediate access to 100+ retail discounts accessible from your mobile.
• Gain valuable experience and expand your skills in a fast-paced hospitality setting.
• Possible future opportunity to be a part / join the Levy team post AO.
• Work alongside a diverse and passionate team dedicated to delivering excellence.

If your application is shortlisted, you will be invited to participate in an interview process designed to get to know you better, understand your skills, and give you insight into the Levy AO experience.

This is a casual event-based contract for the duration of AO26. Successful candidates will need to be available across the tournament period, including evenings, weekends, and public holidays.

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or -

Our people's unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and those we connect with through our day-to-day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.