Case Manager- Tenancy Intervention

Case Manager – Tenancy Intervention & Homelessness

Help people find safety, stability, and hope.

Join a team that supports people facing homelessness—and make a real difference every day.

• Full time, Fixed term till June 30, 2026| Location: Whyalla
• Inclusive diverse work environment |Career growth Opportunities
• SCHCADS crisis Level 3 + super + PBI salary packaging

The Role

As a Case Manager, you'll work with individuals, couples, and families who are homeless or at risk of homelessness. Based in Whyalla, you'll provide early intervention and crisis support to help people maintain safe, stable housing.

You'll work across public, private, and community housing settings, supporting clients to navigate challenges, access services, and build long-term stability. You'll also contribute to the Country North Homelessness Alliance, which promotes collaboration, cultural safety, and inclusive practice.

• Support clients to stay housed by creating case plans, doing assessments, and risk evaluations.
• Provide crisis support and case management for people with complex or high-risk needs.
• Keep children safe by reporting concerns and working with Child Protection agencies.
• Keep accurate and up-to-date client records in the H2H system
• Work with government and community services to connect clients with the services they need

Act with compassion. Change lives with purpose.

What You'll Bring

• A degree in Social Work
• Understanding of trauma-informed care, risk management, and support planning
• Experience supporting people facing housing issues, family violence, or complex needs

As a Bonus

• Background in domestic and family violence, mental health, Aboriginal family violence services, or homelessness
• Knowledge of culturally responsive and strengths-based ways of working

At Centacare, we're committed to creating a culturally safe and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

Other Requirements

• Travel within South Australia may be required
• Participation in an after-hours on-call crisis support roster
• Flexibility to work outside regular hours on occasion

What's in it for You

• Hourly rate of $ super under the SCHCADS Level 3 Crisis Accommodation Employee classification
• Generous salary packaging to boost your take-home pay
• Meal and entertainment card options available
• Make a real impact in the lives of people experiencing or at risk of homelessness
• Supportive, high-performing team that values collaboration and clear goals
• Work with a trusted, long-standing organisation helping the local community
• Ongoing training and development to support your growth
• Free access to our Employee Assistance Program (EAP) for wellbeing support
• Discounts on health insurance through Bupa

Ready to Apply?

If you're passionate about helping people build safer, more stable lives—we'd love to hear from you.

To apply, please submit your resume and cover letter as a single document, outlining your interest in the role and the experience and qualifications you bring. Click the Apply button to access the full position description and submit your application.

For a confidential discussion about this opportunity, contact John Rademaker Manager, Whyalla Homelessness Services on

Before we can offer you a role at Centacare, you'll need to provide:

• A current driver's licence
• A valid Working with Children Check (WWCC)
• Proof of your right to work in Australia
• 100 points of ID

About Us

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

Previous applicants do not need to apply.

We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.

With respect, no agencies please.