Case Manager

Be the difference between fear and freedom.

• Full time, Fixed term till June 30, 2026| Location: Whyalla
• Inclusive diverse work environment |Career growth Opportunities
• SCHCADS crisis Level 3 + super + PBI salary packaging

The Role

As a Case Manager, you'll work with women and children experiencing or at risk of domestic and family violence. Based in Whyalla, you'll provide crisis support and specialised case management to help clients achieve safety, stability, and long-term wellbeing.

You'll work across various settings, including social housing and community-based environments, supporting clients to navigate complex systems, access essential services, and build safer futures. You'll also contribute to the South Australian Domestic and Family Violence (DFV) Alliance, promoting collaboration, cultural safety, and inclusive practice.

• Assess risk and safety at every client interaction and create personalised safety plans.
• Support and empower victim-survivors through education, counselling, and emotional support.
• Connect clients with specialist services like mental health, housing, and family support.
• Help access essentials including material aid, safe housing, and health services.
• Keep accurate and confidential records in line with legal and organisational standards.
• Respond to crises after hours and contribute to service improvement.

Act with compassion. Change lives with purpose.

What You'll Bring

• A degree in Social Work
• Understanding of trauma-informed care, risk management, and support planning
• Experience supporting people facing housing issues, family violence, or complex needs

As a Bonus

• Background in domestic and family violence, mental health, Aboriginal family violence services, or homelessness
• Knowledge of culturally responsive and strengths-based ways of working

Other Requirements

• Travel within South Australia may be required
• Participation in an after-hours on-call crisis support roster
• Flexibility to work outside regular hours on occasion

What's in it for You

• Hourly rate of $ super under the SCHCADS Level 3 Crisis Accommodation Employee classification
• Generous salary packaging to boost your take-home pay
• Meal and entertainment card options available
• Make a real impact in the lives of people experiencing or at risk of homelessness
• Supportive, high-performing team that values collaboration and clear goals
• Work with a trusted, long-standing organisation helping the local community
• Ongoing training and development to support your growth
• Free access to our Employee Assistance Program (EAP) for wellbeing support
• Discounts on health insurance through Bupa

Ready to Apply?

If you're passionate about helping people build safer, more stable lives—we'd love to hear from you.

To apply, please submit your resume and cover letter as a single document, outlining your interest in the role and the experience and qualifications you bring.

Click the Apply button to access the full position description and submit your application.

For a confidential discussion about this opportunity, contact John Rademaker Manager, Whyalla Homelessness Services on

Before we can offer you a role at Centacare, you'll need to provide:

• A current driver's licence
• A valid Working with Children Check (WWCC)
• Proof of your right to work in Australia
• 100 points of ID

About Us

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

Previous applicants do not need to apply.

We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.

Centacare is committed to diversity and creating a culturally safe workplace. We welcome applications from all backgrounds and abilities.

With respect, no agencies please.