Pool Operations Supervisor

Together we shape thriving communities, public spaces, places and economies.

• Ongoing full-time and part-time opportunities now open for passionate Pool Operations Supervisors
• Based at Sydney Olympic Park (on-site)
• Salary : $ 74,529 plus super and weekend shift penalty rates

What's in it for me?
Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

Sydney Olympic Park Authority (SOPA) is seeking experienced and capable Pool Operations Supervisors to lead the safe and efficient management of our world-class aquatic facilities. This pivotal role is essential in upholding exceptional standards of service, venue presentation, and safety—ensuring every visitor enjoys a secure and memorable experience at Sydney Olympic Park.

As a Pool Operations Supervisor, you will oversee a committed team of lifeguards, implement effective operational procedures, and ensure all venue requirements are consistently met. Your responsibilities will include monitoring the safe use of facilities, promptly identifying and mitigating risks, and enhancing customer satisfaction through strategic scheduling and resource management.

Additionally, you will play a key leadership role in maintaining compliance with the Centre's Emergency Management Plan and fostering the professional development of your team.

For more information read the full Role Description: Pool Operations Supervisor

What you will bring to the role

• Effective planning and coordination skills for managing events across various aquatic disciplines while maintaining leisure facility operations.
• Strong problem-solving abilities to identify and provide timely solutions for operational incidents or issues.
• Excellent risk and safety management skills to ensure the safety of patrons, clients, and tenants.
• Ability to supervise and develop a team, providing clear performance standards and constructive feedback.
• Strong communication skills to engage with internal and external stakeholders effectively.
• Proficiency in using technology to maximize efficiencies and effectiveness in operations.
• Commitment to delivering high-quality customer-focused services and continuous improvement.

Essential requirement

• Aquatic Technical Operator certificate (SISSS00131) or equivalent
• Current - Pool Lifeguard qualifications recognised in NSW (SISSS00133)
• Provide First Aid (HLTAID 011)
• Provide CPR (HLTAID009)
• A Working with Children Check (WWCC) is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working With Children) Act 2012
• This role follows a shift roster and weekend work will be required

About us
The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Thursday 20th November 2025 at 11.55pm.

Should you require further information about the role please contact Adrian Rossi, Assistant Operations Manager Aquatic on

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via or ​ - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.