Reservations Agent

Job No: STAM

Location: Sydney Airport, Sydney

About Stamford Hotels and Resorts

Stamford Hotels and Resorts is part of the Stamford Group and manages the Group's portfolio of luxury premium hotels located in Australia. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo, and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

The Role

We currently have a fantastic career opportunity for motivated casual Reservations Agents, based at Stamford Plaza Sydney Airport in Mascot.

The Reservations Agent is responsible and accountable for the administration of all reservations and inbound call enquires, special guest requests, as well as ensuring the accurate inputting and processing of all reservations information. This role is also responsible of up-selling and promoting the Hotels' facilities through strong product knowledge.

The successful candidate must have

Previous experience in a Front Office or Reservation Department;

Passion to deliver a 5-star service at all times;

Excellent Communication skills;

Impeccable grooming and well mannered;

Ability to work in a team environment that aims to achieve a high level of service;

Knowledge of Opera system will be advantageous;

About the Benefits

Great employee discount on food & beverage at all Stamford Hotels & Resorts;

Dry cleaning for business attire;

Free duty meals;

Complimentary parking;

Career development opportunities.

How to Apply

Please submit your application with your resume and cover letter.

The successful applicant must hold or be willing to obtain a National Police Clearance.

Stamford Hotels and Resorts is an Equal Opportunity Employer.

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