Senior Data Analyst

About Us
We're known for being the country's most popular rewards program, helping Australian's get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we're also the winner of Canstar Blue's 2023 and 2024 Most Satisfied Customer award for Rewards Programs.

But, we're more than the card you carry around in your wallet or the app on your phone Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

Your Team
We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role
There is no typical working week at Flybuys. But here are some of the things you will be working on, day-to-day;

• End to end data ownership of the Flybuys issuance and redemption product analytics and reporting
• Responsible for the managing initiative pipeline and data work request process to ensure initiatives are appropriately prioritised and delivered
• Provide digital analytics SME support as required to product & marketing teams on campaign performance, customer journey flows and optimisation opportunities.
• Own the data roadmap for the squad. Leveraging a strong understanding of best practice and with a focus on future innovation .
• Building alignment with the product innovation roadmap and highlighting the path required to achieve consistency at an enterprise level
• Develop key customer insights and recommendations to inform analytics strategy and marketing investment.
• Bring a strong commercial lens, helping articulate the business benefits in line with OKR's
• Driving key insight and recommendations based on core mix of product, partner and loyalty ecosystems
• Comfortable with taking ownership of data specific initiatives and leading them from discovery to delivery
• Strong stakeholder management skillset as will be working across squad, crew and chapter initiatives
• Compelling data storyteller; capable of extracting key insights and presenting information to non-technical audiences in a way that is engaging, easy to understand and enables data-driven action

Your Experience

• Tertiary qualified in Business, Mathematics or Science discipline.
• Analytics professional with a proven track record (7+ years working experience)
• Experience of analytical tools - data extraction, data exploration and analysis, data visualisation.
• Experience of working within large, complex, cross functional projects and data sets.
• Technical skills including SQL, BI experience (e.g. Power BI)
• Experience with Snowflake, Python & Adobe Campaigns would be advantageous.
• Compelling storyteller, building clear narratives based on the data and insights
• Experience in clearly articulating commercial benefits of analysis
• Experience of large, complex data sets.
• Naturally curious, able to positively challenge existing practices
• Collaborative with a strong emphasis on building and leveraging relationships both internally and externally.
• Experience working with Product Managers to identify insight needs, agreeing digital data sets and requirements for KPI monitoring & digital optimisation.
• Proactive, curious and innovative thinker who can translate ideas into practical solutions

Your Benefits
We offer our valued team members a stack of exclusive benefits To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise

Be You, With Us. Apply today
We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone's voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.