Medical Administrator

4 days ago

Melbourne, Victoria, Australia Melbourne IVF Full time $60,000 - $90,000 per year

MEDICAL ADMINISTRATION / PATIENT SERVICES

Benefits

·       Join a safe & inclusive workplace; we have an active Ally Network & Diversity Council

·       Stay on top of your physical and mental health with the Virtus Wellness Program

·       Realise your career ambitions through our leadership development program

The opportunity

Often the first point of contact for Melbourne IVF our patient services team provide a professional, organised, welcoming and compassionate approach.

We currently have the opportunity for fix term full time team member to join our Collingwood team, however successful applicants may be required to work at our network clinics located throughout Victoria when required.

Responsibilities

As an administrator at Melbourne IVF you are responsible for

·       Provide a friendly and efficient reception service

·       Provide a friendly and efficient telephone service

·       Maintain the appointment management system for our clinics and fertility specialists

·       Maintain patient electronic records

·       Ensure that you work effectively with all other departments and stakeholders within the organisation in the provision of patient care

Requirements

·       Previous medical reception and/ or administration experience

·       Year 12 or equivalent; or a demonstrated ability to absorb and learn new information

·       Ability to show empathy and understanding to patients and staff

·       Ability to maintain strict patient confidentiality

·       Excellent written and verbal communication skills

·       Demonstrated problem solving ability

·       Proficient in the use of Microsoft 365 and the ability to master a patient database

·       Proactive and self-motivated with an ability to work both independently and as part of a team

·       Demonstrated ability to effectively manage multiple tasks and work well under pressure

·       Strong work ethic with excellent attention to detail and reliable

·       Able to work both collaboratively within a team and independently

Applicants must be available to work onsite at our Collingwood Clinic in a patient facing role.

If you are interested in this role, please apply or alternatively contact:

Raz Rurehe via

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