Land Development Administration Officer

• Permanent Full Time
• $73, % super
• Hybrid | Footscray or Sunbury location

About Greater Western Water

We're water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne's CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Monthly work life balance day off to treat yourself (if full-time)
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

The Administration Officer supports Development Officers by efficiently handling inquiries and applications in the land development sector while ensuring compliance with safety, financial, and regulatory standards.

The Administration Officer will provide administrative support to Development Officers in the processing of applications from the land development industry. The role ensures enquiries and applications are responded to efficiently and effectively and is consistent with GWW's safety, asset management, financial and regulatory requirements. The role requires attention to detail along with strong customer skills.

Responsibilities

• Undertake team-based administrative tasks such as processing applications and payments, conducting verification, managing correspondence and records, generating reports, and updating procedures.
• Respond to customer enquiries.
• Provide procurement and administrative support to the Developer Applications Team by sourcing quotes, ordering supplies, raising purchase orders, and managing invoices.
• Work constructively and collaboratively with internal stakeholders to deliver on business objectives.

Skills & Experience

• Demonstrated ability to respond to customer enquiries (ask relevant questions to establish needs) to consistently exceed their expectations.
• Ability to work in a team environment with particularly capability to perform as part of a rotation with other members so that they can easily follow and support each other.

• Well-developed interpersonal skills and the ability to communicate processes and missing information to applicants (both written and verbal)

• A working knowledge of practices and procedures relating to the Land Development industry with experience within GWW approach or similar.

• Demonstrated experience in sound record management highlighting an "attention to detail" approach.
• Ability to use computer software and hardware including PDF, MS Word, Excel and GIS

See yourself thrive

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We're supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We're seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don't meet every single requirement? If you're excited about this role, we encourage you to apply.

Don't delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.