Desktop Support Engineer
1 week ago
Desktop Support Engineer | Lidcombe + Croydon
6-month contract | Immediate start available
At 4K Automotive Group, we're more than just a company - we're a community built on Fairness, Innovation, Respect, Family, and Community Involvement. As a leader in the automotive industry, we strive to create a workplace that values diversity, fosters innovation, and empowers our people.
We are looking for a tech-savvy problem solver to join our team as a Desktop Support Engineer. This role is ideal for someone who thrives in a fast-paced environment, enjoys troubleshooting IT issues, and is passionate about data analysis and security management.
What you'll be doing
- Acting as first point of contact for IT support issues (Level 1/2).
- Troubleshooting desktops, laptops, mobile devices, and collaboration tools..
- Demonstrate expertise in administering various IT systems and software, optimising their effectiveness, including Windows OS, Active Directory, O365, Intune, Teams, OneDrive, SharePoint, JAMF and Exchange.
- Logging and resolving tickets, escalating when necessary.
- Assist in onboarding and offboarding users, including account setup, access management, and equipment provisioning.
- Building strong relationships with end users and providing friendly, efficient service.
What we're looking for
- 2–4 years' experience in Level 1/2 IT Support.
- Solid knowledge of Windows 10/11, Office 365, Active Directory.
- Strong troubleshooting and communication skills.
- Customer-focused mindset with the ability to engage confidently at all levels.
- Valid Australian Driver's Licence (occasional site travel will be required).
- Bonus skills:
- Exposure to multi-site or enterprise environments.
- Scripting, automation, or application packaging experience.
- IT certifications (Microsoft, CompTIA, etc.).
Why Join us?
4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
- Exclusive staff discounts across multiple automotive brands.
- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
- Staff referral bonuses
- Career development with ongoing support and training
- Employee Assistance Program (EAP)
Apply Now
4K Automotive is an equal opportunity employer, committed to diversity, inclusion, and providing a workplace where everyone is treated fairly and with respect.
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