Records Coordinator

Join us to make a difference for all students in NSW

Position details

• Clerk Grade 7/8
• Full-time, Temporary - 3 years
• Close to Wynyard station & hybrid work arrangements available

About the role

The Records Coordinator is responsible for overseeing the planning, implementation, and administration of RoSA processing and coordinating the communication to schools for accuracy of student data entry and HSC examination centering. The role ensures the integrity, accuracy and timeliness of student data and provides support to the Head, School and Student Data Services and Senior Records Coordinator.

On a day-to-day basis you will be responsible for:

• Coordinate under guidance of Senior Record Coordinator communication to schools to ensure the timely and accurate input, validation and quality assurance of student data, grades, and other credential data into the examination system, ensuring compliance with established timelines and standards.
• Coordinate the review and application of processes to ensure timely and accurate delivery of RoSA certificates
• Identify process improvement opportunities and contribute to system enhancements to data entry, processing and reporting functions.

Our ideal candidate will have:

• A strong ability to manage competing, and conflicting priorities, in a frontline environment while maintaining strong customer service.
• Awareness of the Record of School Achievement and knowledge of the eligibility requirements.
• Proven experience in maintaining and managing the accuracy and integrity of student data and records.
• Experience within balancing operational demands with stakeholder needs, including responding to ad hoc requests and unforeseen issues.
• Excellent communication and interpersonal skills for working with diverse stakeholders and leading direct reports.
• Experience with resolving technical issues across key digital platforms.

Essential Requirements:

• Working with children check clearance for paid employment (prior to commencement, not required at the application stage).

Download the role description.

About us

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit ourwebsite.

Ready to join us?

Select "Apply" and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application:

• Targeted Question 1: What experience have you had with incidence response and handling that includes cyber security considerations that demonstrates your ability to keep up with current technology practices? And what was your approach in managing communication and information flow between team members and stakeholders regarding this incident?
• Targeted Question 2: Have you ever had to develop or implement new processes or procedures? What was your approach to this? How did you prioritise tasks when deadlines were approaching?

Advice on applying for NSW Public Sector roles

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

Close date: Monday 15th September 2025 at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

Important information

This is a child-related role. For the successful applicant, as a condition of employment, they will be required to provide a Working with Children Check (WWCC) Clearance number (for paid employment) prior to commencement in the role. Please note the WWC will be at the applicant's own expense. For more information, click here.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees.

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.