Rental Coordinator

We provide the benefits you expect from a leading national company, but what makes us different?

Rewarding Work – Being leaders in our industry, we offer a diverse fast-paced work environment

Our Culture – We offer the career opportunities of a large company with the tight knit family feel of a smaller team

Loyalty – We want to see you reach your potential and we would like to help you get there

About Us:

National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader, our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

About the role:

We have an exciting opportunity for a Rental Coordinator to join our Kalgoorlie branch. This is a Fixed Term parental leave coverage position, for approx. 6-8 months with the possibility to extend. If you are an ambitious, energetic, and adaptable person with a high-level of customer service skills, we want to hear from you The successful candidate will play a pivotal role within the branch. Experience in the rental industry and an understanding of pumps, generators or water treatment will be highly regarded (although not essential).

Key Responsibilities of the role:

• Manage the co-ordination of equipment and plant hire processes for customers

• Ensure that customers receive equipment suitable to their needs and within their required time frames

• Maintain all hire records and documentation associated with equipment hire

• Liaise with the Sales department and other NPE branch on equipment availability

• Generate and issue invoices for all rental contracts

• Organise equipment deliveries and pick-ups within set timeframes

• Process reporting requirements including EOM reporting and ad hoc reports as requested by the Manager

• Promote NPE rental products and services to ensure continued growth and long-term success and prosperity

• Providing support or coverage to other similar roles according to operational requirements or providing coverage for when the employee is on leave or requested by the Manager

• Delivering exceptional customer service and championing the NPE brand

Skills and Experience:

Essential:

• Demonstrated experience in a customer-facing role

• Exceptional organisation and planning skills with strong adherence to deadlines

• Patient, flexible and adaptable to changing and challenging circumstances

• Great problem-solving and an ability to work well under pressure and support team members

• Team-player with an ability to contribute to ongoing improvement and expansion within your own knowledge and skill set

• Ability to work with flexibility and initiative with limited direction or supervision

• High level of accuracy and attention to detail

• Current Driver's License

• Advanced Microsoft Office Suite skills

• Excellent verbal and written communication skills

Desirable:

• Experience in Rental, Mining or Construction Industries

• Demonstrated customer service experience with large client accounts

• Experience in rental/hire coordinator position

• Knowledge of plant and equipment fleet

Benefits:

We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

• Base salary + bonus

• Opportunity to grow within the business and own what you do

• Employee Assistance Program for staff and their family

• Great savings on Private Health Insurance + Gym Membership

• Option to select weekly pay cycle

• Flexible working options

• Novated lease and salary sacrifice options

• Generous discounts available on our online employee portal (Save $ at popular retailers including JB Hifi, Event Cinemas and many more)

Still curious about what makes NPE a great place to work? Get the inside scoop about #LifeatNPE from our team by checking out employee ratings on SEEK. Applications close soon – don't delay, apply today