Disability Support Coordinator

ARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North supporting children and adults who have a disability, their families and support networks. We're proud of the company culture we have built over the last 45yrs+ and we work hard to ensure ARC is a place where people enjoy coming to work every day. This is an amazing opportunity to join a dynamic and well-respected organisation and make a real difference to people living with a disability. 

Role Summary:

• 12-month contract position
• 38hrs per Week
• S.C.H.A.D.S. Industry Award – Level 5, based on experience
• Be part a committed and supportive team of professionals
• Inclusive workplace environment

We are on the lookout for an enthusiastic, compassionate, and highly organised Community Services professional to join our vibrant team. As a Disability Support Coordinator for our Home and Living Team, you will over-see and manage a team of Disability Support Workers to ensure the delivery of high-quality services to NDIS participants. These services should meet the participants' needs and expectations while aligning with organisational, service, and individual participant goals.

Responsibilities include (but are not limited to): 

• Responsible for staff rostering to ensure adequate support for all activities, taking into consideration the needs and choices of participants
• Work with Participants to achieve their goals in line with their NDIS plan
• Work with Disability Support Workers and Participants to help build capacity and independence
• Engage with Participants, their supports and third-party organisations in a professional manner
• Ensure Home & Living services are within funding guidelines and the principals of the N.D.I.S.
• Responsible for ensuring staff are equipped with information, instruction, resources and training.
• Ensure Participant information is maintained and regularly reviewed including personal details, risk assessments, WHS checks, case notes and individual plans.
• Able to assist in a crisis and be available for emergency response
• Ensure essential supports and services are provided to participants as agreed.
• Regularly visit site locations to ensure compliance and quality of service delivery.

What's on offer?

• Professional development opportunities.
• Salary sacrificing benefits.
• Flexible working hours.
• Free Employee Assistance Program.
• Access to Fitness Passport Program.
• Opportunity to undertake ethical service provision in an organisation that has great culture and invests in its people.

To be successful in this role you will have:

• An ability to engage with stakeholders and identify solutions
• An ability to work independently, multi-task and time manage
• Excellent communication and interpersonal skills.
• Experience in monitoring budgets, client services, funding packages, and rostering.
• Experience in providing support to Individuals via case management
• Have relevant tertiary qualifications or certificate with relevant experience OR relevant extensive experience in Accommodation Coordination, Disability or Community Services.
• Working with Children (Blue Card) and Disability Services (Yellow Card)
• Right to Work within Australia
• Current Queensland Drivers Licence,
• Registered motor vehicle and comprehensive car insurance

Our Hiring Process:

We value diversity and encourage candidates to be themselves, so simply click 'APPLY' with your resume and cover letter introducing yourself. Once we have received your application, we will send you a selection criterion which helps us understand how your skills and passion align with this role.

We also like it when applicants come into the office to introduce themselves, and this could certainly be an advantage to you – come and say hi to the HR team at 92 Little Street, Manunda. Applications close Friday 10th of October at 5pm, or sooner if successfully filled, with a view for the position to as soon as practical.