Grief and Loss Administrator

Make a meaningful difference with us

We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

Are you an experienced Administrator, with a passion for purpose? This might be the role for you

The
Grief and Loss Administrator
will provide administrative, resourcing and procedural support to the Grief and Loss Program. The program engages members of the community to provide support along their grief journey through participation.

Working with a team of Volunteers that are upskilled in community program delivery, be a part of a delivering an impactful community program.

Please Note: This role is a 2 day per week, part-time permanent position.

Your part in our UnitingCare team:

• Promote the Grief and Loss program
• Provide administration support to the Grief and Loss staff (Mission Team) via event management, travel bookings, organising meetings, shared inbox management
• Expense claims as related to the program
• Create engaging newsletters
• Manage Technical aspects of Microsoft Teams meeting for online Grief and Loss Groups
• Respond to telephone and written enquiries from individuals seeking bereavement support, providing accurate information about available groups with empathy, sensitivity, and understanding.
• Provide administration support including but not limited to onboarding and offboarding volunteers, payment of invoices and requesting of invoices
• Initiate, consult and nurture key stakeholder relationships with internal UCQ departments and other external organisations in furthering and promoting the work of the Mission Directorate

What makes a difference for us?

• Current Drivers Licence
• Qualifications in Administration, Business or a related discipline
• Demonstrated experience in general office administration including intermediate knowledge and use of computer software packages e.g. Microsoft Office Suite, Adobe Acrobat, Canva, Better Impact
• Proven ability to manage the technical aspects of Microsoft Teams meetings, e.g. operating breakout rooms, sharing documents, and resolving minor technical issues
• Demonstrated ability to communicate empathetically and with compassion (both verbally and written) when supporting individuals experiencing grief and loss, particularly in sensitive, first-point-of-contact situations.
• Demonstrated ability to source, collate, and organise content – including articles, data and visuals to create engaging newsletters, while contributing creatively and collaboratively to enhance overall impact and audience engagement.

What makes a difference for you?
The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.

• Flexible work arrangements to support work-life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• Career development opportunities to challenge yourself, grow and make a meaningful difference

Diversity & Inclusion
Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.