Internal Investigator

Role: Internal Investigator

Location: Port Melbourne, VIC

Employment Type: Fixed term until Dec 2026 (Potential for permanency)

Shape Integrity. Lead Investigations. Make an Impact

This is a unique opportunity to apply your investigative expertise in a purpose-driven organisation committed to child safety and employee integrity. You'll be part of a collaborative and supportive team that values fairness, transparency, and continuous learning.

Reporting to the Investigation Lead, you'll play a key role in leading investigations into serious misconduct across the organisation. This role requires a high level of discretion, professionalism, and collaboration, and offers the opportunity to make a meaningful impact by upholding Goodstart's standards of integrity and fairness.

Your Impact:

In this role, you will:

• Lead and manage investigations into serious misconduct with integrity and fairness
• Apply critical thinking and investigative techniques to uncover facts and trends
• Collaborate with People & Culture, Safeguarding Children, and other internal teams to support evidence gathering
• Prepare high-quality reports that clearly present findings and recommendations
• Support compliance with relevant legislation and regulatory frameworks across states
• Demonstrate agility in learning and applying state-specific regulations and policies
• Maintain confidentiality and professionalism in sensitive and emotionally charged situations
• Contribute to a positive team culture by being adaptable, approachable, and collaborative
• Provide coaching and support to operational teams on investigation processes
• Help identify systemic risks and recommend improvements to strengthen organisational integrity
• Engage in ongoing professional development and contribute to team capability uplift
• Support relationships with regulators and external stakeholders through compliant and timely reporting

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You'll bring to the table:

• Relevant qualification in investigations, policing, or related fields
• Demonstrated experience in conducting investigations, including interviewing, report writing and case management
• Experience in the Police force, statutory child protection, or early education sector investigations
• Strong understanding of relevant legislation and regulatory requirements
• High learning agility to navigate varying state regulations
• Ability to manage a high caseload while maintaining quality and timeliness
• Excellent interpersonal skills and ability to work in emotionally charged situations

• Open Driver's Licence

• Current Working with Children Check

How to apply

Click 'Apply Now' and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Partner - Vinisha via email

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.