Internal Investigator

**Role**: Internal Investigator
**Location**: Port Melbourne, VIC
**Employment Type**: Fixed term until Dec 2026 (Potential for permanency)
Shape Integrity. Lead Investigations. Make an Impact
Reporting to the Investigation Lead, you’ll play a key role in leading investigations into serious misconduct across the organisation. This role requires a high level of discretion, professionalism, and collaboration, and offers the opportunity to make a meaningful impact by upholding Goodstart’s standards of integrity and fairness.
**Your Impact**:
**In this role, you will**:
Lead and manage investigations into serious misconduct with integrity and fairness
Collaborate with People & Culture, Safeguarding Children, and other internal teams to support evidence gathering
Prepare high-quality reports that clearly present findings and recommendations
Support compliance with relevant legislation and regulatory frameworks across states
Maintain confidentiality and professionalism in sensitive and emotionally charged situations
Contribute to a positive team culture by being adaptable, approachable, and collaborative
Provide coaching and support to operational teams on investigation processes
Help identify systemic risks and recommend improvements to strengthen organisational integrity
Engage in ongoing professional development and contribute to team capability uplift
Support relationships with regulators and external stakeholders through compliant and timely reporting
**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
**You’ll bring to the table**:
Relevant qualification in investigations, policing, or related fields
Demonstrated experience in conducting investigations, including interviewing, report writing and case management
Experience in the Police force, statutory child protection, or early education sector investigations
Strong understanding of relevant legislation and regulatory requirements
High learning agility to navigate varying state regulations
Ability to manage a high caseload while maintaining quality and timeliness
Excellent interpersonal skills and ability to work in emotionally charged situations
Open Driver’s Licence
Current Working with Children Check
How to apply
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.