Family Support Coordinator

2 days ago


Brisbane, Queensland, Australia Department of Education Full time $104,000 - $130,878 per year

Crestmead State School is seeking a dedicated Family Support Coordinator to join their team. This role focuses on working closely with families of students in the early years (Prep to Year 2) to enhance engagement, improve attendance and behaviour, and connect families with relevant support services to help remove barriers to learning. The successful applicant will play a vital role in fostering strong school-community
relationships and supporting student success through early intervention and coordinated family support. This is a rewarding opportunity to make a meaningful impact in a diverse and dynamic school environment.

Apply now to be part of a supportive team committed to positive outcomes for students and their families.

About the School

Crestmead State School is a large, diverse and inclusive Prep to Year 6 community located in Logan City. Our school proudly embraces cultural diversity, with families from a wide range of cultural and linguistic backgrounds. We are committed to providing safe, supportive and engaging learning environments where every child can succeed. Crestmead places a strong emphasis on early years engagement, inclusive education and building partnerships with families and the wider community. Our dedicated staff work closely with parents, carers and external agencies to ensure that every child is given the best opportunity to thrive.

About the Role

This role is ideal for a highly motivated professional with strong interpersonal skills, a passion for early years education, and the ability to build meaningful partnerships with families and community organisations. As the Family Support Coordinator, you will work with children and families in the early years (Prep to Year 2) to strengthen family capacity, reduce barriers to learning, and support positive engagement in schooling.

Our Next Family Support Coordinator

While not mandatory, it is highly desirable that our next Family Support Coordinator possesses knowledge of:

  • Early Years Transitions - knowledge of challenges in moving from early childhood services into Prep, creating safe, welcoming environments.
  • Student Engagement & Attendance - strategies to support positive patterns of attendance, behaviour, and engagement.
  • Family & Community Partnerships - building strong relationships with parents, staff, and external services.
  • Vulnerable Families & Case Management - expertise in identifying needs and connecting families with supports.
  • Community Development - capacity building, parent engagement, and linking school and community services.
  • Early Childhood Development - understanding child development, play-based learning, and early pedagogy.
  • NDIS & Disability Supports - familiarity with NDIS processes and early intervention pathways.

Your Responsibilities

As the Family Support Coordinator, your responsibilities will include, but are not limited to:

  • Assisting families to access engagement programs, support services, and community resources.
  • Supporting children's transition into Prep and promoting positive patterns of attendance, behaviour, and learning.
  • Building strong connections between the school, families, and community partners.
  • Identifying and connecting vulnerable families with early intervention services.

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.

Interested? To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
  • Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.



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