Intake and Assessment Practitioner

2 days ago


Sydney, New South Wales, Australia Canteen Full time $80,000 - $90,000 per year

Intake and Assessment Practitioner

Join Camp Quality with Cancer Hub and help change the lives of young people impacted by Cancer.

  • Bring your genuine and motivated self to a leading not-for-profit and love what you do
  • Based in Sydney, NSW
  • Maximum-term contract to 24 December 2026, Part-time (0.8 FTE), 10am-6pm AEDT/AEST.
  • $88,000 + super and benefits.

Our commitment

Cancer doesn't discriminate and neither do we. Camp Quality welcomes people with diverse sexualities, gender identities and intersex variations and from all cultures, backgrounds and abilities. We believe that diversity in all its forms is a strength and are committed to working towards being an organisation that is inclusive of all individuals, so we can create a more vibrant and innovative culture. Camp Quality acknowledges Aboriginal and Torres Strait Islander peoples as sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Camp Quality is committed to the safety and wellbeing of children and people of all ages.

About us

Camp Quality is all about supporting kids and their families impacted by cancer.

Founded with the belief that laughter is the best medicine, we provide programs and services that help children (0–15 years) and their families reconnect, smile, and find joy throughout every step of the cancer experience. Whether it's through camps, family fun days, puppet programs, or hospital support, Camp Quality brings positivity, resilience, and hope to families when they need it most. Together, we believe our team can create real change.

Canteen, Camp Quality and Redkite (Alliance Partners) are working together to provide Cancer Hub – a digital hub to help families impacted by cancer more easily access the practical and emotional support they need, when they need it.

Intake is one of the services offered by Cancer Hub. The Intake and Assessment Practitioner is responsible for the initial contact with service users/referrers, initial assessments and interventions, determining the appropriate triage pathways based on the service users self-identified needs, the preparation of risk assessments/safety plans if required including any care coordination, and completion of associated administrative work.

About our benefits

We stay optimistic, bringing laughter and positivity to every challenge.

We act with integrity, always doing what's right and staying true to our purpose.

We pursue excellence, giving our best so kids and families can thrive.

We take accountability, owning our actions and supporting one another.

And above all, we celebrate life — because joy changes everything.

Together, these values shape how we show up, connect, and make a real difference every day.

  • Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $18,550 of your salary tax-free).
  • 5 Weeks Annual Leave (FTE % leave loading + pay during our annual office closure week.
  • Early access to long service leave
  • Learning & Development opportunities.

About our role

  • Service Delivery: Deliver intake assessment and triage via telephone or zoom providing extensive information about Cancer Hub services and delivering short-term interventions as required.
  • Stakeholder Engagement: Contribute to key stakeholder relationships, working collaboratively with all services under Cancer Hub, Alliance Partners and other stakeholders to ensure young people and families receive access to the supports that best meet their needs.
  • Team Collaboration and Program Development: Collaborate and consult with peers/across Cancer Hub/Canteen/Alliance; sharing practice through teaching and learning opportunities; contributing to team projects and overall development of the service.

About You

  • Tertiary qualifications in Psychology, Social Work, Counselling, Occupational Therapy or Nursing.
  • Hold or be eligible to obtain accreditation, membership or licensing from the Australian Health Practitioner Regulation Authority (AHPRA), the Australia Association of Social Workers (AASW), The Australian Counselling Association (ACA), The Psychotherapy and Counselling Federation of Australia (PACFA), Occupational Therapy Australia (OTA), The Australian Psychology Society (APS) or equivalent national registering body.
  • Current Working with Children Check and willingness to undergo National Criminal History Police Clearance.

Skills & Experience

  • Experience in an intake or similar role.
  • Experience administering brief assessments and coordinating care with young people and families.
  • Proven ability to engage and quickly create rapport with referrers, young people, and carers/parents.
  • Experience in conducting risk assessments and developing safety plans inclusive of mental state, suicidality, self-harm, violence, child protection and risk of harm to others.
  • Ability to listen sensitively and empathically to client and family/carer's requests whilst clearly explaining service parameters, constraints of confidentiality and processes.
  • Demonstrated ability to maintain professional administrative responsibility such as case notes, report writing, data entry and other communications in a timely manner.
  • Demonstrated knowledge of and sensitivity to the needs of children, young people years) and their families.
  • Knowledge of child protection legislation and mandatory reporting.
  • Demonstrated skills in decision making, problem solving, negotiation and crisis management.
  • High level communication and networking skills.

Applications close on 10 November 2025. If you're passionate about what you do and are ready to make a difference, apply now. We''ll be reviewing applications regularly.

Only applicants selected for an interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Camp Quality, all applications must be able to:

  • Successfully complete and maintain a current National Police Check and Working with Children Check relevant to the individual's state jurisdiction.
  • Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen's stakeholders.
  • Provide at least two direct referees to ensure a successful reference check is completed.
  • Provide relevant copies of professional qualification/s stated on the application.


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