Desktop Motor Assessor

The role

We have an exciting opportunity for someone to join our Assessing Team as a Desktop F&R Motor Assessor.

The role will involve conducting comprehensive desktop assessments of third-party motor vehicle claims, ensuring optimal financial outcomes for the company while adhering to industry best practices and regulatory compliance.

This role requires a highly skilled and experienced individual with a strong understanding of vehicle repair, assessment methodologies, and financial control. The successful candidate will be a key contributor to the efficient and accurate resolution of third-party motor vehicle claims.

Position Accountabilities

• Assess vehicle damage to determine cost-effective and safe repair methods, adhering to manufacturer recommendations and company repair methodologies.
• Specialise in assessing post-repair vehicles across a range of accident severity levels.
• Conduct assessments in strict accordance with established settlements, claims, and assessment protocols to meet industry standards.
• Prepare detailed and accurate assessment reports using industry-standard quoting and middleware software, as well as company systems.
• Collaborate effectively with the Fair and Reasonable Assessing team, Settlements, and Recoveries teams to address challenges related to third-party repair costs.
• Take all reasonable directions from leaders to comply with the organisation's workplace health & safety (WHS) protocols.
• Attend legal proceedings to defend and present technical challenges.

What experience you'll bring

Essential:

• Trade Qualification: Panel Beating, Spray Painting, Mechanics, or Certificate IV in Motor Vehicle Loss Assessing.
• Experience: Minimum of five years in the motor repair industry.
• Minimum of five years in assessing in the insurance industry.
• Solera Assessing Experience: Proven proficiency with Solera Assessing software.

Professional Compliance:

• Thorough understanding of the legislative, regulatory, and compliance obligations within the Financial Services Regulation (FSR) environment.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
• Access to A&G's employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.