Senior Administration Officer

Make a Difference Supporting Mental Health Care
Join Metro South Addiction and Mental Health Service as a Senior Administration Officer, leading a dedicated team to deliver seamless, patient-focused support that helps improve lives every day.
Your New Role
As the Senior Administration Officer, you'll play a key role in ensuring efficient and high-quality administrative support for the Metro South Addiction and Mental Health Service. You will provide leadership, coordination, and expert administrative assistance to enable smooth and effective service delivery.

• Supervise and coordinate administrative operations, including rostering, workload management, recruitment, and staff development.
• Deliver high-level front office, reception, and customer service support to staff, consumers, carers, and visitors.
• Manage a range of administrative functions including data entry, correspondence, records management, and financial processes using Queensland Health systems (e.g. CIMHA, HBCIS, ieMR).
• Contribute to service improvement initiatives, ensuring efficient processes and compliance with quality and safety standards.

About you:
You are a highly organised, proactive, and adaptable professional who thrives in a fast-paced healthcare environment. You take pride in providing excellent customer service and supporting a collaborative team culture.

• Demonstrated ability to provide high-quality administrative and reception support within a mental health or multidisciplinary service.
• Strong digital literacy, with advanced skills in Microsoft Office and health information systems such as CIMHA, HBCIS, and ieMR.
• Excellent interpersonal and communication skills, with the ability to build effective relationships across diverse teams and stakeholders.
• Proven capacity to work autonomously, manage competing priorities, and identify opportunities for continuous improvement.

Check out our quick tips and application essentials

What We Can Offer You

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We Are Metro South Health
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together .

Occupational group
Administration