Senior Administration Officer

About the role

The Mater Hospital Administration team has an opportunity available for an experienced Senior Administration Officer/ Ward Clerk to join their team working on M10, our antenatal ward and other areas as required. This position will be offered on a permanent full-time basis.

Salary range: $ $44.25 per hour plus 12% superannuation andaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits

What you'll be doing

This position is a Senior Administration Officer and your role will involve but not limited to:

• Providing Exceptional Customer Service to patients and clients
• Processing patient admissions, transfers and discharges and the preparation of clinical forms.
• Providing administrative support to clinical staff
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of patient records.
• Continually demonstrate highly developed written and verbal communication skills.
• Provide administrative assistance to other senior staff and others as requested
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

To be successful in this role, you will demonstrate:

• Highly experienced in providing medical administration support
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy, fast-paced and demanding environment

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Monday the 29th of September 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.