Senior Administration Officer

About the role

Mater Hospital Brisbane has an exciting opportunity for a Senior Administration Officer to join our Emergency Department on a casual basis. This role is ideal for someone who thrives in a fast-paced environment and is passionate about providing exceptional service to patients, visitors, and clinical teams.

The department offers a 24-hour comprehensive emergency service for adult patients, staffed by experienced emergency doctors, nurses, training registrars and house officers.  The department provides care to adolescents and adults with a full range of acute illness and injuries including Medical, Surgical, Oncology, Orthopaedics and Gynaecological emergencies.

Salary range: $ $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits 

What you'll be doing

As a Senior Administration Officer, you will be responsible for delivering high-quality administrative and customer service support to patients, clinicians, and visitors. You will:

• Coordinate daily administrative functions, including patient admissions, discharges, and health fund checks.
• Manage reception duties, process payments, and maintain accurate records and data.
• Support rostering, scheduling, and stock control to ensure efficient department operations.
• Assist with meetings, audits, and project activities, contributing to a culture of continuous improvement and teamwork.

About you

You'll be an organised and proactive team player who brings professionalism, initiative, and a strong focus on service excellence. To succeed in this role, you will have:

• Previous experience in an administrative role within a healthcare or hospital environment
• Strong interpersonal and communication skills, with a commitment to patient-centred care.
• Proven ability to manage competing priorities and work effectively under pressure.
• Sound computer literacy, including intermediate Microsoft Office skills and familiarity with health information systems.

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Friday 21st November 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.