HR Business Partner

Who are we?

LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand, or the Loan Market brand, and partners with over 70 banks and lenders. The business has grown rapidly, with LMG brokers in both countries helping over 330,000 customers settle over $126 billion worth of loans in FY24.

We're not a conventional company with a lot of rules and hierarchy, and we don't intend to become one. We live our values in everything we do: Compassion for our customers, doing what we say, being curious and thinking openly, going further together, and staying hungry but humble. We're a large company with a start-up attitude. Our success is driven by hiring outstanding people and accepting nothing less than being the best at what we do.

We are proud to be named Australian Financial Review BOSS Best Place to Work – Banking, Superannuation and Financial Services & in 2025

About the role –

Our newly created role of HR Business Partner based in Melbourne will have the experience and confidence to partner with a client group across various divisions and leaders throughout the business to deliver on key HR objectives and initiatives.

The role will report to our Head of HR based in Brisbane.

Key Responsibilities –

HR Service Delivery:

• Proactively partner with leaders to identify and solve critical organisational and people issues, focusing on both maximising employee experience and minimising risk and Proactively build and maintain relationships with leaders and gain an understanding of their business and human resource needs.
• Coach leaders to inspire and develop their teams, fostering a high-performance and inclusive culture.
• Provide expert, timely advice on all people-related matters, including but not limited to performance improvement, employee relations, disciplinary processes, and OH&S.
• Proactively identify and manage people and culture-related trends/ risks in partnership with the Head of HR and business leaders.
• Implement annual and ad-hoc HR processes and initiatives as required.
• Provide advice, coaching and assistance to managers on performance improvement, disciplinary process and employment relations matters.
• Providing expert guidance on performance management, case management, and restructuring.
• Collaborate on and develop best-practice 'playbooks' and resources to empower leaders to manage their people effectively.
• Conduct bi-annual REM and performance reviews.
• Support learning and development initiatives across all levels of the business units.
• Facilitate divisional engagement survey discussions and action planning.

HR Strategy and Projects:

• Participate, develop and implement people programs across the People and Culture roadmap.
• Drive transformational change projects in line with the People and Culture roadmap. Assist with planning and implementing organisational change.
• Collaborate with the broader People and Culture team on joint processes, policies, and projects to ensure consistency and a seamless employee experience.

This will be a stand alone HR Business Partner Position based in Melbourne as part of a wider People and Culture team located in NSW and QLD.

To succeed in this role you will bring with you –

• Proven experience as an HR Business Partner: 5+ years of demonstrated experience in a generalist HR role, supported by relevant tertiary qualifications.
• Core HR Expertise: Proven expertise in key HR functions including performance management, employee relations, organisational development, remuneration and benefits, and talent management.
• Strategic & Analytical Acumen: Strong critical thinking, analytical, and problem-solving skills with the ability to translate business goals into a People & Culture strategy/ initiatives.
• Exceptional Stakeholder Management: Proven ability to influence, negotiate, and build strong relationships with leaders at all levels.
• Proactive & Autonomous: The proven ability to work autonomously, manage multiple priorities, and take ownership of issues and projects from start to finish.
• Data Literacy: Experience using HR metrics and data to inform decision-making and measure the effectiveness of people initiatives.
• Legal Knowledge: Strong knowledge of Australian employment law (New Zealand law is an advantage).
• Technology Fluency: High level of comfort with HRIS (preferably Employment Hero) and other HR technology platforms (e.g., Culture Amp, Mercer, LinkedIn as well AI).
• Coaching & Communication: Exceptional communication, facilitation, and presentation skills with a proven ability to coach and influence leaders and team members to drive desired outcomes.
• Attention to Detail: Meticulous attention to detail.
• Travel Flexibility: Flexibility to travel within Australia and New Zealand as required on occasion.
• Change & Project Leadership: Demonstrated experience in driving and managing key projects, including organisational change initiatives would be highly regarded.

Our benefits –

Flexibility & Balance:

• Hybrid & Flexible Working: Tailor your work week to suit your lifestyle.
• 6 'Me' Days: Extra leave to prioritise your wellbeing.
• Religious & Cultural Swap Leave: Trade a public holiday for one that's meaningful to you.
• Extra Annual Leave: Need more time off? Purchase additional leave to recharge.

Family & Wellbeing:

• 16 Weeks Paid Parental Leave: Plus up to 52 weeks of paid superannuation.
• Paid Fertility Treatment Leave: Support when navigating your fertility journey.
• 12 Days Personal Leave: Time off when life happens.
• Wellbeing Support: Access to EAP for personal, financial, and career advice.

Growth & Development:

• Paid Study Leave: Support for your studies.
• L&D Programs: Grow your skillset and advance your career with tailored learning programs.
• Accelerate Program: Development opportunities for high performers.

Community:

• LMG Share Tomorrow Foundation: Earn volunteer donation rewards and company donation matching.
• Paid Volunteer Day: Volunteer with paid time off

At LMG, we know that diversity and inclusion are key to our success. We're dedicated to building a workplace where everyone feels valued, respected, and supported—no matter their race, gender identity, sexual orientation, religion, age, or any other part of who they are. We understand that diverse perspectives fuel innovation and drive business growth. As an inclusive employer, we foster a culture where everyone has the opportunity to thrive and show up as their authentic selves every day.